Share

conflict management

GET LICENSED Conflict Management
Training

For individuals who are looking to advance their skills in Conflict Management

Conflict Management Training - City and Guilds 2886

This course is designed to provide qualified trainers with the skills and knowledge required to deliver Conflict Management training to security staff, in accordance with the requirements of the SIA for the purposes of licensing.

Delegates are required to hold a minimum Level 3 teaching qualification (e.g. the City and Guilds 7302 certificate) before they can be accepted onto this course. For a list of all the acceptable qualifications, please visit the SIA website: www.the-sia.org.uk.

Training Content
The course assumes that delegates are competent in the basic development of lesson plans, basic presentation and delivery of classroom-based learning material. In addition to this, delegates will need knowledge and understanding of the sector in which they will be delivering, for example, door supervision or security guarding.
  • A distance learning phase, during which delegates conduct home study of the reference material
  • A workplace project, completed during the home study phase
  • Two day course to develop the knowledge gained during study and to practice scenario-based learning techniques

The course will be delivered over three consecutive days,culminating in a 40 question multiple-choice test.

There are two units for this qualification:

Unit 1 – Understanding the Principles of Conflict Management
  • Assess and reduce the risk of violence in the work environment.
  • Identify behaviour that indicates an escalation towards violence and take appropriate measures to avoid or calm and defuse the situation.
  • Identify post incident support and report the circumstances to provide information for personal and organisational learning.
  • Demonstrate their ability to apply knowledge and understanding of Conflict Management into a variety of practical settings.
Unit 2 – Designing and delivering Conflict Management scenarios
  • Design relevant and effective scenarios for training in Conflict Management
  • Deliver and debrief interactive and scenario based sessions in the context of Conflict Management training.
Download PDF
Download Course Information
Course Details
£380 per delegate

Inhouse (We come to you) £2500 ex VAT for upto 6 delegates, £300 ex VAT each additional delegate.

Minimum Age requirement is 18


3 Days
Practical assessment
40 question multiple-choice .
Courses available
Weekend: 8:30 – 7:30
Weekday: 9:00 – 5:30
Results are available with in
10 working days of the exam
99% PASS RATE
E-Learning
Conflict Management Training Centres

Conflict Management training London Central

Birkbeck College, Malet Street, London, WC1E 7HX

Conflict Management training London - Hayes and Southall

166 -168, The Broadway, Southall, UB1 1NN

Conflict Management training London - Ilford and Chadwell Heath

3rd Floor, 149 - 151 High Road, Chadwell Heath, Romford, RM6 6PJ

Conflict Management training Milton Keynes

Jury's Inn, Midsummer Boulevard, Milton Keynes, MK9 2HP

Conflict Management training Manchester

Sachas Hotel, 12 Tib Street, M4 1SH

Conflict Management training Birmingham

Brittania Hotel, New Street, B24RX

Conflict Management training Leicester

Unit 1, Linwood Workshops, Linwood Lane, Leicester, LE2 6QJ

Conflict Management training Portsmouth

Queens Hotel, Clarence Parade, Osbourne Road, Southsea, Portsmouth, PO5 3LJ

Conflict Management training Norwich

The Maids Head Hotel, Tombland, Norwich, Norfolk, NR3 1LB

Conflict Management training Leeds

Fairfax House, Merrion Street, Leeds, LS2 8HE.

Conflict Management training Sheffield

Novotel Hotel, 50 Arundel Gate, S1 2PR

Conflict Management training Liverpool

Britannia Adelphi Hotel, Ranelagh Place, Liverpool, L3 5UL

Conflict Management training Newcastle

Royal Station Hotel, Neville Street, NE1 5DH

Conflict Management training Belfast

Holiday Inn Hotel, 22 Ormeau Avenue, Belfast, BT2 8HS

Conflict Management training Cardiff

Novotel Hotel, Schooner Way, Atlantic Wharf, Cardiff, CF10 4RT

Conflict Management training Bristol

Novotel Hotel, Victoria Street, Bristol, BS1 6HY

Conflict Management training Chelmsford

Anglia Ruskin University, Chelmsford Campus, Bishops Hall Lane, Chelmsford, CM1 1SQ

Conflict Management training Slough

Copthrone Hotel, Cippenham Lane, Slough, SL1 2YE