Share





Course Details

Course Name

Door Supervisor Training

Entry Requirements

 
Door Supervisor
3 Day - Accelerated
 
 
Minimum Age
This programme is suitable for learners aged 18+, 19+, in England, Wales and Northern Ireland.
 
Distance Learning
You will be required to complete distance learning part of the course before attending.
 
1. E-Learning
 
 
English Language
The course is taught in English, you will need a working knowledge of the English language for oral communication, reading and writing. The SIA have issued guidance to training providers that they should not teach English as part of a SIA licence to practice course, and no assistance is provided in any of the examinations. We can however provide educational guidance for students who may need to improve their command of the English language prior to attending one of our courses. If in doubt ask.
 
Your Trainer will carry out English Language and literacy test on the first day of training as part of an initial assessment. At the end of this initial assessment the trainer will inform you if you have a good chance of passing this SIA course. If the trainer cannot accept you on the course your fees will be refunded.
 
ID Validation
You will be required to bring along Identification documents  (drivers licence, passport) and proof of address (utility bill, bank statement etc) along with 3 color passport size pictures.
 
A range of other documents can be accepted as proof of address, to view full list click here.
 
Course Price:
 
Special Offer                               £159  - £199* per learner
Stanard Online price                   £199 per learner
Standard Pay on the day             £220 per learner
 
In-house (We come to you)
 
£1800* for upto 12 learners
 
 
*Please note that the above mentioned prices do not include SIA Licence application fee which is an additonal cost of £220.


Training

 
The recognised SIA qualification consists of four units:
 
Unit 1 - Working for the Private Security Industry
 
Guided Learning Hours: 10
 
Assessment Method: Multiple Choice Questions
 
This unit covers the following topics:
  • Module 1: Private Security Industry and awareness of the law.
  • Module 2: Health and Safety for the Private Security Operative
  • Module 3: Fire Safety Awareness
  • Module 4: Emergency Procedures
  • Module 5: The Private Security Industry
  • Module 6: Communication Skills and Customer Care
Unit 2 - Working as a Door Supervisor
 
Guided Learning Hours: 10
 
Assessment Method: Multiple Choice Questions
 
This unit covers the following topics
  • Module 1: Behavioural Standards
  • Module 2: Civil and Criminal Law
  • Module 3: Searching
  • Module 4: Arrest
  • Module 5: Drugs Awareness
  • Module 6: Recording Incidents and Crime Preservation
  • Module 7: Licensing Law
  • Module 8: Emergency Procedures

Unit 3 - Conflict Management
 
Guided Learning Hours: 8
 
Assessment Method: Multiple Choice Questions
 
This unit covers the following topics
  • Module 1: Avoding Conflict and Reducing Personal Risk
  • Module 2: Defusing Conflict
  • Module 3: Resolving and Learning from Conflict
  • Module 4: Emergency Procedures
  • Module 4b: Application of Communication Skills and Conflict Management for Door Supervisors
 
Unit 4 - Physical Intervention skills for the private security industry
 
Guided Learning Hours: 10
 
Assessment Method: Multiple Choice Questions / Practical Observation
 
This unit covers the following topics
  • Module 1: Introduction to Physical Skills
  • Module 2: Disengagement Techniques
  • Module 3: Escorting Techniques
 
 

It is a mandatory requirement for training providers to run the course for 30 contact hours in addition to 8 hours of distance learning. The distance learning method must be acceptable by the awarding organisation or else the course may run for full hours.

 
Download PDF
Download Course Information
 
Download PDF
 
Download Sample Exam Questions
 
Training Venues
 
This course is offered on a regular basis at the following venues;
 
London
Slough
Oxford
Milton Keynes
Chelmsford
Swindon
Brighton
Portsmouth
Bristol
Cardiff
Leicester
Peterborough
Birmingham
Manchester
Leeds
Sheffield
Liverpool
Glasgow
Edinburgh
Aberdeen
Belfast
 
Booking
View available dates and booking form.
 
or call on 

0845 838 7074


Frequently Asked Questions


Q: What is the aim of this course?

To work as a SIA Door Supervisor or SIA Security Guard in the UK you will need to have an SIA licence issued by the Security Industry Authority (SIA).

One of the requirements of the SIA licence is that you hold a recognised qualification, and the Level 2 Award in Door Supervision is the requirement for the SIA Licence.

The SIA Door Supervisor course is run over three days and has 30 hours of tuition with 2 hours of exams. The exams consist of four multiple choice papers with pass marks of 70% and a physical intervention assessment.

NOTE: If you work as a Door Supervisor without an SIA licence you are liable to a fine and/or prison time. For more information on SIA licensing or the SIA Door Supervisor course please call us for details. 

 


Q: Who is this course for?
New entrants to the security industry and those who are returning to it having previously worked prior to the introduction of SIA licensing in 2004. WIll need to undertake the SIA training to be able to apply for the SIA licence


Q: What are the benefits?

The SIA recognised Level 2 Award for Door Supervisors  will enable you to apply to the SIA for a Door Supervisor licence, and by obtaining this SIA licence you will increase your employment opportunities.

Although the course syllabus will provide you with the basic knowledge needed to pass the exams, our instructors will also demonstrate to you the real life practicalities of being a SIA Door Supervisor or SIA Security Guard, so that when you eventually start work you will feel much more confident in your new role.



Q: How can I book the course?
You can book the course online (Click here to Book Online) or by calling us on 0845 838 7074.


Q: Can I pay by debit or credit card?
Yes you can pay using your credit card or debit card on the internet, and over the phone, however we do not accept card payments at the venue.


Q: Can I pay by cheque?
Yes you may pay by the cheque, but will only be allowed to attend the course after the payment has been cleared.


Q: Can I pay on the day?
Yes, you may pay on the day in cash, however you will not be entitled for the Online Discount.


Q: Is the course cheaper if I book in advance?
Yes, the course is £20 cheaper if you book and pay online atleast 4 weeks in advance.


Q: What is the cost of examination retake?
If you fail one or more units of the exam, you will have to pay a re-sit fee of £40.


Q: When will I receive my result?
Results are published on our website after 14 working days of exam date. We will also send you an SMS to inform you when your results are available.


Q: When will I receive my certificate?
Certficates are dispachted 4 - 6 weeks after successful course completion via Royal Mail - Recorded Delivery. We will send you an email with the tracking number when your certificate is dispatched.


Q: Do I need my certificate to apply for SIA Licence?
No, you do not need your certificate to apply for SIA Licence.
You can apply for SIA Licence as soon as you have your result.


Q: I want to work as a Security Guard, is this course right for me?
Yes, you may work as a security guard if you hold a Door Supervisor licence, however will not be allowed to work as a Door Supervisor if you hold a security guard licence.

This makes Door Supervisor course more valuable.
Tesco/Asda and now most shopping centres are licenced premises reducing the possibility of working at different sites.


Q: My name is spelt wrong on the certificate, what do I do?

If your name is spelt wrong on your certificate, you will have to send us a copy of your passport or driver's licence and we will re-issue you a new certificate, please note it takes over 10 days to recieve a new certificate.



Q: My certificate is lost in the post, what do I do?

A new certificate can be issued for an additional cost of £35.



Q: Do I have to complete the e-learning?
E-Learning is madatory and must be completed before the course by logging on to http://e.get-licensed.co.uk.


Q: What ID documents do I have to bring along?
It is an awarding organisation requirement to do identity check for all security related qualifications, therefore candidates who are attending Licence linked course are requested to provide the following upon arrival;

Two passport size photos

Original passport of any nationality or UK photo drivers licence

Two forms of address proof (originals)

Please see the joining instructions as a range of other documents can be accepted.


Q: Will the course material be provided?
Yes, we will provide you with the full course material on a CD, it is recommended that you bring along a laptop computer.