Students would need to be able to communicate effectively in written and spoken English.
Course Cost - £1000 inclusive of £200 for City & Guilds registeration
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City & Guilds 1886 Level 3: Award For Deliverers of Conflict Management Training. |
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Workplace violence and aggression is a growing concern in many industries including those in the public sector. Where the risk of workplace violence exists, employers have a legal and moral duty of care to provide adequate training and resources commensurate with the risk that staff face in their line of work.
This has lead to a nationaly recognised qualification being developed in order to meet the HSE requirements thus meeting the employers duty of care in providing Conflict Management Training to staff. Over previous years there have been many variations such as Violence and aggression training or conflict resolution.
Who is the course for?
The purpose of this City and Guilds 1886 scheme is to provide trainers with the necessary skills and knowledge to enable them to deliver effective, realistic and relevant training in Conflict Management or Conflict Resolution. It provides a recognised qualification for those who want to train others to deal with any types of violence in the workplace (e.g. teach C&G 1884). It is a qualification that will equip you to train a wide range of workers, security operators, door supervisors, NHS and all those who interact face-to-face with fellow workers and the public.
The course is designed to give experienced or new trainers hints and tips in preparing scenarios both for conflict management and indeed any other type of training. Scenario based training is often a training tool neglected due to many having had bad experiences of scenario/role play in the past. We aim to demonstrate how this can become an enjoyable part of any training package for both student and trainer.
City and Guilds 1886 Award is suitable for those who work, or want to work as Trainers of:
What are the entry requirements?
Delegates should have experience and or a recognised qualification in delivering training. Evidence of this must be provided in order to meet City & Guilds Criteria..
How long is the course?
3 Days with pre-course case studies and assignments to complete.
What does the Course involve?
The course will be delivered over three consecutive days, with completion of a pre-course assignment.
There are two units for this qualification:
Unit 1 – Understanding the Principles of Conflict Management
1) Assess and reduce the risk of violence in the work environment
2) Identify behaviour that indicates an escalation towards violence and take appropriate measures to avoid or calm and defuse the situation
3) Identify post incident support and report the circumstances to provide information for personal and organisational learning
4) Demonstrate their ability to apply knowledge and understanding of Conflict Management into a variety of practical settings
Unit 2 – Designing and delivering conflict management Scenarios
1) Design relevant and effective scenarios for training in Conflict Management
2) Deliver and debrief interactive and scenario based sessions in the context of Conflict Management training
Assessment
The qualification is assessed through a series of mandatory assignments that are set by City and Guilds. All assignments are marked by tutors according to externally set marking criteria. A Synoptic Multiple choice assessment set by City & Guilds completes the award.
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Level 3 Award: Preparing to Teach in the Lifelong Learning Sector (PTLLS): |
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This new qualification has replaced the City & Guilds 7302 certificate.
Who is the course for?
The purpose of this City and Guilds 7303 scheme is to provide an introduction for those who wish to train or teach. It is a qualification that will equip a wide range of trainers, facilitators and teachers to support learners. City and Guilds 7303 (C&G 7303) is a stepping stone award and replaces the 7302 Certificate in delivering learning.
C&G 7303 introduces candidates to delivering training and is ideal for trainers in commerce, industry, public sector or HM forces, who might not have had the opportunity to build up any teaching hours.
The City and Guilds 7303 Award is suitable for those who work, or want to work, as:
Training personnel in commerce, industry, public sector or HM Forces.
Those wishing to deliver SIA accredited training.
C&G 7303 is related to and overlaps the following existing City and Guilds awards:
C&G 7402 Certificate indelivering learning (An Introduction)
C&G 7318 Learning and Development awards (level 3, 4 and 5) Role and Responsibilities
C&G 7407 Certificate in Further Education Teacher (level 4)
What are the entry requirements?
Students would need to be able to communicate effectively in written and spoken English.
How long is the course?
City and Guilds 7303 is an intense course, run over five consecutive days to meet the requirements of thirty+ hours class contact time. You will be expected to successfully complete two assignments, stipulated by City & Guilds, that will make up the necessary evidence to prove your knowledge and understanding of the five topics in the award. As you work your way through the C&G 7303 Course we will ensure that your assignments are vocationally relevant to you and your work.
The topics in the City and Guilds 7303 Course are:
To achieve the qualification, candidates must successfully complete both the theory and practice assignments covering all five Sections. You will be required to organise your work in a systematic way and produce a programme folder containing all the required tasks.
The primary C&G 7303 Course objectives are:
Whilst you are a student on the City and Guilds 7303 Course you will have the support of trained staff and the other students who will be from a wide range of organisations and vocational areas. You require no specific prior qualifications, learning or experience to take this qualification
