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Course Details

Course Name

City and Guilds 2886

Entry Requirements

Level 3 Certificate for Deliverers of Conflict Management Training (2886) 

(2 day course + Pre-course assignment)

This course is designed to provide qualified trainers with the skills and knowledge required to deliver Conflict Management training to security staff, in accordance with the requirements of the SIA for the purposes of licensing.

 

Delegates are required to hold a minimum Level 3 teaching qualification (e.g. the City & Guilds 7302 certificate) before they can be accepted onto this course. For a list of all the acceptable qualifications, please visit the SIA website: www.the-sia.org.uk.

 

City and Guilds 2886 Award is suitable for those who work, or want to work as Trainers of:

  • Security Guards and Public Area Personnel
  • Customer Service Positions
  • Bailiffs
  • Door Supervisors
  • Event and Entertainment Personnel

 

Course Cost:

 

£400 per delegate

 

Inhouse (We come to you)

 

£2000 ex VAT for upto 6 delegates, £300 ex VAT each additional delegate.

 



Training

The course assumes that delegates are competent in the basic development of lesson plans, basic presentation and delivery of classroom-based learning material. In addition to this, delegates will need knowledge and understanding of the sector in which they will be delivering, for example, door supervision or security guarding.

 

Course Content

 

A distance learning phase, during which delegates conduct home study of the reference material

 
 

Two day course to develop the knowledge gained during study and to practice scenario-based learning techniques

 

The course will be delivered over three consecutive days,

culminating in a 40 question multiple-choice test.
 
There are two units for this qualification:
 
Unit 1 – Managing conflict in the workplace when  dealing with customers, service users or the public
 
Unit 2 – Delivering scenario-based Conflict Management training

 
Training Venues:
 
This course is offered nationwide.
 
Booking
 
View available dates and booking form.
 
or call on 

0845 838 7074


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