For individuals who are looking to develop their skills in Physical Intervention
This course is a mandatory requirement for all Door Supervisors. If your Door Supervisor qualification was obtained prior to October 2010 you will need this 1 day top up training to renew your SIA Licence.
The Security Industry Authority has made mandatory recommendations that Physical Intervention training will become compulsory for all Door Supervisor staff in the UK. Anyone working in the industry as door staff that will be renewing their license from March this year will need to take this additional module in order to obtain their new SIA Licence.
The Physical Intervention module is an SIA approved course which instructs candidates in non-harm escorting techniques applied to manage difficult situations without causing injury to themselves or members of the general public.
This new module is intended to provide candidates with a wider range of non-violent options for dealing with the most common scenarios involving physical contact in licensed premises. It does not offer a technique to cover every possible situation but provides a solid foundation in terms of knowledge and skills to further reduce risk to the customers and staff.
This course is designed for those working in the roles where the need for further development in line with Conflict Management training is required. The skills are designed to be non pain compliant and not reliant on size, strength or gender. It is now mandatory for new Door Supervisors, and will be mandatory for those with exisiting licenses and as a condition of renewal, it is also recommended for Security Guards, Stewards, and those employed within the Security Industry. The course covers all aspects relating to workplace violence leading to use of force and Physical Intervention skills.
Duaration: 1 Day
Time: 8:00am to 4:00pm
Assessment: Written / Observation
Cost: £99 Online
Our Level 2 Advanced Physical Intervention training has been specifically designed for security staff to achieve a higher level of skills and knowledge in the use of disengagement and restrictive techniques not covered in the SIA Physical Intervention.
Duaration: 1 Day
From June 2010, physical intervention skills will be part of the door supervisor licence-linked qualifications. Trainers offering the new qualifications must have complete this programme.
This programme is intended for trainers who wish to offer physical intervention skills training or who wish to train other training providers in this area: they are not intended for licence applicants.
Level 3 Award for Deliverers of Physical Intervention Training in the Private Security Industry (QCF) has been developed for people wishing to teach physical intervention skills to people working in the private security industry.
Level 3 Award for Deliverers of Physical Intervention Training in the Private Security Industry (QCF)
Unit Mandatory units Credit Level
Duaration: 2 Days classroom + 2 days practical
Part of all front-line security training is a unit dealing with conflict management. This generally is part of the second phase of training, after legal and theoretical matters have been covered and the practicalities of security management become relevant. Part of the concept of conflict management is the Physical Intervention side of things. It is a clichéd idea that security professionals – or “bouncers” according to the nickname that has become accepted shorthand for the role – are in place purely to provide some muscle up front, scare some people into behaving, and take physical action against those who don’t get the message. The longer that time goes on, the less truth there is in this cliché. The use of force is a last resort in conflict management, and SIA training emphasises even when resorted to it must be reasonable force, only the necessary degree to prevent conflict.
The idea that, for example, a Door Supervisor can hand out a slap or two to a misbehaving individual to make them calm down is wildly off the mark. The use of physical intervention is an accepted part of conflict management in this day and age, but the importance falls on your interpretation of the term “physical intervention”. It is entirely possible to intervene physically in a conflict without making a single aggressive movement. This is vitally important. Nobody in today’s society is above the law, including officers of the law themselves, and there are numerous laws governing physical intervention and conflict management. While there are differences between physical intervention in one’s home and in one’s place of work, centring mostly one what considers reasonable force, the law can and will be used where unreasonable force has been used.
The legal niceties of physical intervention are a major consideration of the regulated training process in conflict management. The first thing to take account of is the meaning of the term itself. While it is true that a punch constitutes “physical intervention”, the term is so broad that it can also apply to something as simple as disengagement, where violence is prevented by a simple change in position. This is best used when aggressive behaviour has not yet reached physical expression. An individual seeking to pick a fight by “fronting up” to a security professional may be best stopped in their tracks by the professional taking a step back and adopting a non-aggressive stance, thereby taking the wind out of the individual's sails.
Physical Intervention may also take the form of simple restraining actions. If violence is clearly imminent, a security worker can take hold of the person about to commit the violence and lightly maintain this hold. This is an essentially non-aggressive action – although it does require some force – but it gives the person who may have become violent some time to think regarding what they were about to do. It may well be the case that, after a moment in a hold, they have no desire to continue their action, and had just flared up on the spur of the moment. There is some element of individual judgement required on the professional’s part here, as it may be necessary to read the individual’s reaction after they are released. The key to this form of intervention is that no pain need be caused.
In extreme circumstances it may be necessary for the security professional to physically eject someone from the premises. The subject of this action may be behaving extremely aggressively, however a trained professional will be aware that they cannot respond in kind. Restraining behaviour should be the first response, and if this is insufficient to stop the subject, backup should be requested. Once the subject is fully restrained, a decision needs to be taken as to whether they be ejected, or held until the police arrive. Under no circumstances should aggression be met with aggression.
The only time when an act of physical aggression on the part of the security professional can ever be considered legitimate is when it is a case of “them or you”. If an individual is armed, for example, and will not be restrained or reasoned with, sufficient physical force may be used to subdue them to the point where they can be disarmed. If this physical force results in injury to the subject, then any case brought against the security professional can be answered with a defence of “reasonable force”, where the options to the security professional were limited by his attacker.
Whatever the impression that may still persist in some people’s minds, the use of physical intervention in a conflict management capacity is closely regulated within SIA training, and any professional who exceeds the boundaries laid down in law will be looking not only at criminal charges, but also at losing their job.
Our approved level 3 physical intervention course for trainers will enable you to comply with the new (QCF) SIA Door Supervisor trainer requirements
This course is offered on a regular basis at our nationwide venues,
Or call on
0845 838 7074
Holiday Inn Hotel, 22 Ormeau Avenue, Belfast, BT2 8HS
Jurys Inn Hotel, Broad Street, Birmingham, B1 2HQ
Best Western Carlton Hotel, 282-286 North Promenade, Blackpool, FY1 2EZ
Holiday Inn Brighton, Seafront, BN1 1NT
Ramada Bristol City, Redcliffe Way, Bristol, BS1 6NJ
Future Inn Hotel, Hemingway Road, Cardiff CF10 4AU
Anglia Ruskin University, Chelmsford Campus, Bishop Hall Lane, Chelmsford, CM1 1SQ
Jurys Inn Edinburgh Hotel, 43 Jeffrey Street, Edinburgh, EH1 1DH
Jurys Inn Hotel, Western Way, Exeter, Devon, EX1 2DB
Jurys Inn Hotel, 80 Jamaica Road, Glasgow, G1 4QG
Get Licensed, Fairfax House, Merrion Street, Leeds, LS2 8HE
121 Courses Ltd, Unit 1, Linwood Workshops, Linwood Lane, Leicester, LE2 6QJ
Jurys Inn, No. 31 Keel Wharf, Liverpool, L3 4FN
University of Westminster, 115 New Cavendish Street, W1W 6UW
SIRM, 3rd Floor, New Enterprise House, 149-151 High Road, RM6 6PJ
Jurys Inn, Wellesley Road, Croydon, CR0 9XY
Denmark Arms, 381 barking Road, East Ham, E6 1LA
All Saints Community Centre, New Cross Gate, Monson Road, London, SE14 5DJ
College of East London, Suite C, 36-40 Copperfield Road, Mile End, E3 4RR
Get Licensed, Rear of 71, Southall Broadway, London, UB1 1LA,
Get Licensed, Clarendon House, 81 Moseley Street, M2 3LQ
Hilton Hotel, Timbold Drive, Kents Hill Park, Milton Keynes, MK7 6HL
Jurys Inn Hotel, Scotswood Road, Newcastle, NE1 4AD
The Maids Head Hotel, Tombland, Norwich, NR3 1LB
Park Inn Hotel, 296 Mansfield Road, Nottingham, NG5 2BT
Park Inn, Telephone House, Wentworth Street, PE1 1BA
Jurys Inn Hotel, 50 Exeter Street, Plymouth, PL4 0AZ
Physical Intervention Training Queens Hotel, Clarence Parade, Osbourne Road, Southsea, PO5 3LJ
Jurys Inn Hotel, 119 Eyre Street, Sheffield, S1 4QW
Copthorne Hotel, Cippenham Lane, Slough, SL1 2YE
The Grand Hotel, Ivey PI, Swansea, SA1 1NX
Holiday Inn Express, Bridge Street, Swindon, SN1 1BT
Jurys Inn, 31-35 Clarendon Road, Watford, Hertfordshire, WD17 1JA