door supervisor

Advanced Physical Intervention Training

Level 2 Award in Upskilling Door Supervisors (PI top-up)

This course is a mandatory requirement for all Door Supervisors. If your Door Supervision qualification was obtained prior to October 2010 you will need this 1 day top up training to renew your SIA Licence.

The Security Industry Authority has made mandatory recommendations that Physical Intervention training will become compulsory for all Door Supervisor staff in the UK. Anyone working in the industry as door staff that will be renewing their license from March this year will need to take this additional module in order to obtain their new SIA Licence.

The Physical Intervention module is an SIA approved course which instructs candidates in non-harm escorting techniques applied to manage difficult situations without causing injury to themselves or members of the general public.

This new module is intended to provide candidates with a wider range of non-violent options for dealing with the most common scenarios involving physical contact in licensed premises. It does not offer a technique to cover every possible situation but provides a solid foundation in terms of knowledge and skills to further reduce risk to the customers and staff.

This course is designed for those working in the roles where the need for further development in line with Conflict Management training is required. The skills are designed to be non pain compliant and not reliant on size, strength or gender. It is now mandatory for new Door Supervisors, and will be mandatory for those with exisiting licenses and as a condition of renewal, it is also recommended for Security Guards, Stewards, and those employed within the Security Industry. The course covers all aspects relating to workplace violence leading to use of force and Physical Intervention skills.

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Level 2 Advanced Physical Intervention Training (Non-SIA)

Our Level 2 Advanced Physical Intervention training has been specifically designed for security staff to achieve a higher level of skills and knowledge in the use of disengagement and restrictive techniques not covered in the SIA Physical Intervention.

Training Content

To successfully achieve the award delegates will be required to:

  • Understand Reasonable Force in relation to physical restraint by reference to Common and Criminal Law.
  • Examine the requirements of Health and Safety statute and associated Regulations and show how they apply to physical restraint.
  • Evaluate the risk of positional asphyxia and other risks associated with physical restraint.
  • Differentiate between holding, escorting and restraining and non-harmful seated restraint techniques and how to apply them.
  • Demonstrate and explain how to gradually de-escalate and relax restraint to allow the subject being restrained to regain self-control.
  • Demonstrate use of shin strikes, defence against punches, grabs, and nerve strikes.
  • Explain level of force continium

Course Details

Duaration: 1 Day

Cost: £125

Level 3 Physical Intervention Award for Instructors

From June 2010, physical intervention skills will be part of the door supervisor licence-linked qualifications. Trainers offering the new qualifications must have complete this programme.

This programme is intended for trainers who wish to offer physical intervention skills training or who wish to train other training providers in this area: they are not intended for licence applicants.

Level 3 Award for Deliverers of Physical Intervention Training in the Private Security Industry (QCF) has been developed for people wishing to teach physical intervention skills to people working in the private security industry.

Training Content

Level 3 Award for Deliverers of Physical Intervention Training in the Private Security Industry (QCF)

Unit Mandatory units Credit Level

  • Physical Intervention Skills for the Private Security Industry.
  • Delivering Physical Intervention Skills Training.
  • Examine the requirements of Health and Safety statute and associated Regulations and show how they apply to physical restraint.

Course Details

Duaration: 2 Days classroom + 2 days practical

Cost: £499

Advanced PI & Handcuff

Location Date Online Price On the Day Price Book Now
Birmingham £140 £200
Brighton £140 £200
Bristol £140 £200
Chelmsford £140 £200
Leeds £140 £200
Liverpool £140 £200
London-Central £140 £200
London-East Ham £140 £200
London-Mile End £140 £200
Manchester £140 £200
Newcastle Upon Tyne £120 £200
Nottingham £120 £200
Portsmouth £120 £200
Reading £140 £200
Sheffield £140 £200

Physical Intervention Training Ratings & Reviews

Mafmaf04January 04,2013

one_star one_star one_star one_star one_star

I signed up with Get Licensed's handcuff training course based on recommendation from a friend in the industry. He told me that I will get my money's worth and that I will pass the exams first time because of the quality of training. He was right on both. Get Licensed will defnitely be recommended by me.

RobthedudeDecember 02,2012

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I’d definitely recommend Get Licensed. I really enjoyed my training, learned a lot and passed first time. I’ve now applied for my handcuff licence and I already have a job lined up. Brilliant!  

AmarSinghAugust 22,2012

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Just here to say thanks to Aiyehsa for her training at Jurys Inn Birmingham. Had a wonderful weekend with the rest of the boys. hopefully I'll pass.

GeorgiezzzAugust 17,2012

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I paid £150 for a course but they gave me a further discount of £30 because the course was full and they had to reschedule me to the next one. I attended the course a week later but got it for £120 and I wasn't expecting much but it was rather enjoyable especially for the money I paid. Tom is probably the most hilarious person I have ever met. The exams were a walk in the park for someone like me (university graduate). They also gave me like a £70 discount on a Handcuffing Training course. If you desire to receive a handcuff licence and qualify as a Handcuff Trainer, you will need to complete a Handcuff training - Level 3, that is an advanced course.  The only thing I disliked was the price of parking. I paid £7/day for parking.  

DawoodrJuly 24,2012

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All in all it was a great experience, the first day, and you know from the moment you have woken up that you have to be in one place and stay there for twelve hours regardless was nerve wrecking, saying that the trainer salman shah made the 12 hours seem rather easy to pass by, talking, interacting, question answers and most of all the even amount of breaks made it easier to spend the twelve hours. day two seemed to have gone by faster due to the layout of the course and the interaction of the lecture, because we know we doing something makes the time faster, and the trainer bearing that in mind always kept us motivated and kept us constantly doing something whether it was question and answers or group work, he knew that the trainees would not be able to just sit in one classroom and understand the lecture by just him talking so saying that his interaction skills were really good. day three well its exam day, starting off the day with the practicals was a good idea too it did not make the day seem like a exam day just another casual learning day. the trainer was good because he does this in a strange way with a passion and his level of knowledge gives him his good performance. overall this was the best training experience in my entire 22 years on this planet. thank you get registered.  

BreockJuly 23,2012

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The handcuff course was very informative - but I have to say that the delivery of the course by bas was outstanding. Being an ex military man of 22 years, his teaching style and attitude was one of the finest I have encountered for which he is to be wholeheartedly commended for. The course delivered everything I hoped for, and would recommend Get Licensed courses to anyone who wishes to embark on a security career. Cheers bas, hope to see you on another course sometime!  

ShakilsApril 27,2012

one_star one_star one_star one_star one_star

The whole handcuff course from start to finish was very enjoyable. Mr. Abbas who was our tutor was an excellent coach. If it was not for him, we would not have done so well. He teaches with a passion which is reflected on all his students including myself. He is one fellow who the whole class really respected. He gave us examples of real life situations which really helped to take the information in. He has a unique teaching style where everyone was able to interact and take part. The course material provided was good. I had such an enjoyable experience that I would consider teaching security courses and training in the future. From the start, to the end of the course the instructor motivated the whole team and helped those who were lagging behind get back on track. The notes which we took through the handcuff training were all relevant and helped make revision easier. I would personally like to thank the instructors for organising three of the best days of my life. We sincerely appreciated his honesty and the care he took to get us to succeed. My sincere appreciation to the whole Get Licenced team and AAB Training. Many thanks.  

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What is Physical Intervention and Restraint Training?

Part of all front-line security training is a unit dealing with conflict management. This generally is part of the second phase of training, after legal and theoretical matters have been covered and the practicalities of security management become relevant. Part of the concept of conflict management is the Physical Intervention side of things. It is a clichéd idea that security professionals – or “bouncers” according to the nickname that has become accepted shorthand for the role – are in place purely to provide some muscle up front, scare some people into behaving, and take physical action against those who don’t get the message. The longer that time goes on, the less truth there is in this cliché. The use of force is a last resort in conflict management, and SIA Training emphasises even when resorted to it must be reasonable force, only the necessary degree to prevent conflict.

The idea that, for example, a Door Supervisor can hand out a slap or two to a misbehaving individual to make them calm down is wildly off the mark. The use of physical intervention is an accepted part of conflict management in this day and age, but the importance falls on your interpretation of the term “physical intervention”. It is entirely possible to intervene physically in a conflict without making a single aggressive movement. This is vitally important. Nobody in today’s society is above the law, including officers of the law themselves, and there are numerous laws governing physical intervention and conflict management. While there are differences between physical intervention in one’s home and in one’s place of work, centring mostly one what considers reasonable force, the law can and will be used where unreasonable force has been used.

The legal niceties of physical intervention are a major consideration of the regulated training process in conflict management. The first thing to take account of is the meaning of the term itself. While it is true that a punch constitutes “physical intervention”, the term is so broad that it can also apply to something as simple as disengagement, where violence is prevented by a simple change in position. This is best used when aggressive behaviour has not yet reached physical expression. An individual seeking to pick a fight by “fronting up” to a security professional may be best stopped in their tracks by the professional taking a step back and adopting a non-aggressive stance, thereby taking the wind out of the individual's sails.

Physical Intervention may also take the form of simple restraining actions. If violence is clearly imminent, a security worker can take hold of the person about to commit the violence and lightly maintain this hold. This is an essentially non-aggressive action – although it does require some force – but it gives the person who may have become violent some time to think regarding what they were about to do. It may well be the case that, after a moment in a hold, they have no desire to continue their action, and had just flared up on the spur of the moment. There is some element of individual judgement required on the professional’s part here, as it may be necessary to read the individual’s reaction after they are released. The key to this form of intervention is that no pain need be caused.

In extreme circumstances it may be necessary for the security professional to physically eject someone from the premises. The subject of this action may be behaving extremely aggressively, however a trained professional will be aware that they cannot respond in kind. Restraining behaviour should be the first response, and if this is insufficient to stop the subject, backup should be requested. Once the subject is fully restrained, a decision needs to be taken as to whether they be ejected, or held until the police arrive. Under no circumstances should aggression be met with aggression.

The only time when an act of physical aggression on the part of the security professional can ever be considered legitimate is when it is a case of “them or you”. If an individual is armed, for example, and will not be restrained or reasoned with, sufficient physical force may be used to subdue them to the point where they can be disarmed. If this physical force results in injury to the subject, then any case brought against the security professional can be answered with a defence of “reasonable force”, where the options to the security professional were limited by his attacker.

Whatever the impression that may still persist in some people’s minds, the use of physical intervention in a conflict management capacity is closely regulated within SIA training, and any professional who exceeds the boundaries laid down in law will be looking not only at criminal charges, but also at losing their job.

Our approved level 3 physical intervention course for trainers will enable you to comply with the new (QCF) SIA Door Supervisor trainer requirements.

Training Venues

This course is offered on a regular basis at our nationwide venues,


Training Centres

  • Suite No: 111-116, Sheldon Chambers, 2235/2243 Coventry Road, Sheldon, Birmingham. B26 3NW.
  • The Old Ship Hotel, 31 to 38 Kings Road, Brighton, East Sussex, BN1 1NR
  • Arnos Manor Hotel, Bath Road, Arnos Vale, Avon, BS4 3HQ
  • Anglia Ruskin University, Bishop Hall Ln, Chelmsford, CM1 1SQ
  • Malmarc House, 116 Dewsbury Road, Leeds, LS11 6XD
  • Britannia Adelphi Hotel, Ranelagh Place, Liverpool, L3 5UL
  • Mary Ward House, 5-7 Tavistock Place, London WC1H 9SN, United Kingdom
  • 223 Marsh Wall, Snowdon House, Second Floor, London, E14 9FJ
  • 223 Marsh Wall, Snowdon House, Second Floor, London, E14 9FJ
  • Evolution Training, 1 Chancel Place, Store Street, Manchester, M1 2WB
  • Royal Station Hotel,Neville Street,Newcastle upon Tyne NE1 5DH
  • Britannia Hotel, 1 St Jamess St, Nottingham, NG1 6BN
  • Holiday Inn Portsmouth, Pembroke Road, Portsmouth PO1 2TA, United Kingdom
  • Holiday Inn Reading - South, 500 Basingstoke Road, Reading, RG2 0SL
  • Hotel Novotel Sheffield Centre, Arundel Gate, Sheffield, S1 2PR, United Kingdom


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