{"id":192,"date":"2018-08-01T09:28:32","date_gmt":"2018-08-01T09:28:32","guid":{"rendered":"https:\/\/www.get-licensed.co.uk\/licensed-life\/?p=192"},"modified":"2023-02-27T10:32:58","modified_gmt":"2023-02-27T10:32:58","slug":"mohammed-i-always-go-out-of-my-way-to-help-people","status":"publish","type":"post","link":"https:\/\/www.get-licensed.co.uk\/get-daily\/mohammed-i-always-go-out-of-my-way-to-help-people\/","title":{"rendered":"Mohammed – \u201cI always go out of my way to help people”"},"content":{"rendered":"

Mohammed – \u201cI always go out of my way to help people”<\/h2>\n

\u201cI always go out of my way to help people, even though on paper it isn\u2019t strictly my job. I can\u2019t just turn around and say to a customer, \u2018go find somebody else, I\u2019m a security guard not a sales assistant.\u2019 No, we\u2019re all part of the same team. The only difference is that I\u2019m here to protect also.<\/p>\n

\"\"
\n\"george-hiles-367025-unsplash\"<\/p>\n

Some of the hardest situations have happened in the retail sector<\/h2>\n

I\u2019m from Somalia originally. I came to the UK in 2006 and wasn\u2019t entirely sure what I wanted to do. I had a few friends working in security at the time, so I thought a role like this could be a good fit for me. By 2012, I applied for my SIA badge<\/a><\/b> and from the moment I acquired it, I grabbed work wherever I could, from hotels to construction sites. Later down the line I ended up in retail and that\u2019s the sector I\u2019m currently in. The work is good, and I\u2019ve always gotten along with staff over the years. However, when it comes to the dealing of customers, you need a deft hand. In this role you must consider the possibility that every person walking through the door is a potential thief. So not only do you need to be vigilant, but you must appear non-judging and diplomatic.<\/p>\n

There have been times where I\u2019ve had people scream at me, \u2018why are you looking at me!\u2019 or \u2018what have you stopped me for!\u2019<\/b>. Sometimes it\u2019s hard to detect whether a person is a genuine threat or just merely suspicious. Get it wrong, you can end up in hot water.<\/p>\n

Some of the hardest situations I\u2019ve had to deal with have occurred within the retail sector. The reason being, the opportunity to steal is far greater, which naturally invites more danger. Before coming to London, I lived and worked in Manchester and provided security for a small branch of Morrisons, situated in Old Trafford, ten minutes from the city centre. Whilst on duty I was completely alone when three Irish guys walked in, each well over six feet tall. One of them had wheeled in this large trolley and started filling it to the brim with whatever he could find; expensive alcohol, various foods, baby nappies, you name it. Straightaway, I sensed something was off. They were loud and aggressive. I wanted desperately to intervene, but I had no backup and was clearly outnumbered.<\/p>\n

All I could do was follow them\u00a0closely and monitor their every move. Soon, I radioed my manager to alert him of the potential trouble. My suspicion confirmed, I witnessed the three men suddenly wheel the trolley through the doors without paying. I managed to catch up to them and hamper their escape. It was then my manager came running and we all got into a huge scuffle. We had them at the door and gripped onto the trolley tugging and pulling this way and that. But the men overpowered us. They pushed and shoved, shouting abuse at us, \u2018move from the door! Move from the f***ing door!\u2019<\/b> Eventually they forced their way out, wheeling the trolley to a car parked nearby, flinging everything into the boot.<\/p>\n

They got away with over \u00a3500 worth of stock and there wasn\u2019t a thing we could do. The police arrived soon after, studied the CCTV footage, managed to get the car\u2019s registration number, but by then the vehicle was probably burnt to a cinder. Thankfully, nobody got hurt and the store was safe. However, this wouldn\u2019t prove the most dangerous situation I\u2019d face. I had worked on a construction site in Salford (Manchester again). It was a huge project involving the demolition of a block of flats and I was based there on a two-year contract. I was part of a two-man security team that would patrol the site. One day, a group of men had snuck in from the rear entrance to steal wires and equipment, that would go on to be sold by the kilo. There were around seven men in total, all white and highly dangerous. When my colleague and I confronted them, one of the men pulled a knife.<\/p>\n

At that moment I raised up my hands and backed away and said, \u2018listen guys, we\u2019re only here to work, take what you want. We won\u2019t risk our lives.\u2019 It was a surreal moment, one that really put things in perspective. I have a family, and I don\u2019t think I treasured them more than in that single instance. When the police arrived and saw how shaken we were, they told us Salford is too rough an area to be working in, that we should avoid working there altogether. But if I need money, have bills to pay and mouths to feed, what else am I supposed to do? When the project ended, I took their advice and left Salford for good.<\/p>\n

I\u2019m now based in London working for a major retailer. It\u2019s been a long journey getting here, and I\u2019m often asked how I cope with all the dangers. The answer is simple: I try not to think about it and just perform the job I\u2019ve chosen to do.\u201d<\/p>\n

when it comes to the dealing of customers, you need a deft hand<\/h2>\n

\"Untitled<\/p>\n

Interested in becoming a Door Supervisor. Click below to learn more…<\/p>\n


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Mohammed – \u201cI always go out of my way to help people” \u201cI always go out of my way to help people, even though on paper it isn\u2019t strictly my job. I can\u2019t just turn around and say to a customer, \u2018go find somebody else, I\u2019m a security guard not a sales assistant.\u2019 No, we\u2019re […]<\/p>\n","protected":false},"author":2,"featured_media":200,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[546,547],"tags":[],"class_list":["post-192","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-licensed-life","category-security"],"yoast_head":"\nMohammed - \u201cI always go out of my way to help people" - Get Licensed Blog<\/title>\n<meta name=\"description\" content=\"Real People | Real Stories - Follow Mohammed's journey as a security guard and why it always pays to go the extra mile when working in security.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.get-licensed.co.uk\/get-daily\/mohammed-i-always-go-out-of-my-way-to-help-people\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mohammed - 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