{"id":267,"date":"2018-08-31T17:07:08","date_gmt":"2018-08-31T17:07:08","guid":{"rendered":"https:\/\/www.get-licensed.co.uk\/licensed-life\/?p=267"},"modified":"2025-05-07T08:53:08","modified_gmt":"2025-05-07T08:53:08","slug":"felix-2","status":"publish","type":"post","link":"https:\/\/www.get-licensed.co.uk\/get-daily\/felix-2\/","title":{"rendered":"Felix &#8211; &#8220;How to handle yourself in a job like this?&#8221;"},"content":{"rendered":"<p><iframe loading=\"lazy\" title=\"Meet Felix - Door Supervisor at Ronnie Scott&#039;s [Behind the Licence]\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/iTw-FBzJVm0?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p>\u201cManners don\u2019t hurt. If a person gives you negativity, always show politeness. I had a man here once who was seriously drunk. I didn\u2019t want to let him in. He insulted me, physically poked me, did everything you could imagine.\u00a0Ten minutes later he got tired and went home. He knew he wasn\u2019t going to win.<\/p>\n<h2>Body language, attitude and a punter\u2019s motivation are big things to consider.<\/h2>\n<p>I was born and raised in Brixton, London. My mum\u2019s Spanish and my dad\u2019s Peruvian, so <b>I\u2019ve got the Spanish connection<\/b>. I had been working in construction, and out of nowhere I had this weird dream. I saw myself working on the door of a club and when I woke up, I thought: you know what? I\u2019m going to get my licence. Someone told me I should go for it \u2013 so I did. The first thing that popped up in my online search was\u00a0<a href=\"https:\/\/www.get-licensed.co.uk\" target=\"_blank\" rel=\"noopener noreferrer\">Get Licensed<\/a>. I went along to the course, but I still had my construction job to go to right after my exam. I was panicking because I thought I wouldn\u2019t make it in time. In the end, I failed first time round, because I couldn\u2019t concentrate. So, I spoke with my boss at the construction site and said, \u2018Look you\u2019ve got to give me one day.\u2019 He gave me a day off and I went straight to the exam and passed my <a href=\"https:\/\/www.get-licensed.co.uk\/door-supervisor\">SIA training<\/a>. Then I found a company, they took me on and their first job for me was at WeWork. I loved it. They had great connections, it was beautiful.<\/p>\n<p>Then came the night clubs. I had been securing an exit door of a certain establishment, and within the first five minutes some violence broke out downstairs. I think there was some sort of dispute and I had to go break it up. That night, I chucked out five people because they were being rude and threatening to staff and so forth.<\/p>\n<p>I was juggling WeWork at the time and out of nowhere, my company calls me and says we need you at a certain jazz club, and I said: \u2018oh, I ain&#8217;t got time!\u2019 They replied: \u2018we need you there for eight,\u2019 but I had to close WeWork at eight! How was that going to be possible?! So, I just left a bit earlier and ran to venue in a sweaty panic. Once there, they showed me the ropes and I loved it. A month later I found myself working at the world-famous Ronnie Scott\u2019s. After a strange case of d\u00e9j\u00e0 vu, I found myself stood on this very door, chatting to a colleague. I said to him: \u2018I had this dream, I was meant to be here.\u2019 Since then, I\u2019ve never left this venue. I love it here. I get to know all the artists that perform here, get to know the history of this place. Believe it or not Jimi Hendrix performed his last performance here at Ronnie Scott\u2019s.<\/p>\n<p><b>How to handle yourself in a job like this? The key is to not give in.<\/b> Whatever they throw at you \u2013 even if they mention your mother, anything, just don\u2019t give in. Because that\u2019s when you cave and show weakness. You know who wins? You, by laughing and brushing it off. It\u2019s the same deal with fights, because they can sometimes happen outside on the street. There was one incident in a club (not this one) where a guy had chatted up another\u2019s girlfriend. It was three guys against another three and I had to get right in middle of them to break it up. I got there right before they came to blows and that was out of sheer luck, because I had just arrived at the door to see this ruckus. The first thing I think in situations like this is, is anyone injured? Then: is anyone else going to get involved? If I\u2019m just one person and there\u2019s say, twelve people involved, I must consider the two hundred or so people in the vicinity who could also get hurt.<\/p>\n<p>Body language, attitude and a punter\u2019s motivation are big things to consider. For example, when people get to the door and say they want a drink, I politely remind them that there\u2019s a venue upstairs as well, showcasing live performances. In short, it\u2019s my way of saying, you must be respectful, that this is classy joint, and you can\u2019t just get leathered. <b>We\u2019re very picky here at Ronnie Scott\u2019s<\/b>, it\u2019s a nice venue and very calm, and we like to keep it that way. I\u2019m always mindful of potential trouble, you have to be. My trick, if there\u2019s a group and one of them is too drunk, I always seek out the best friend. I\u2019ll always say: \u2018Look mate, please take him home, help him out, be a good friend.\u2019 And if there\u2019s a couple and it\u2019s the girlfriend who\u2019s kicking off, I\u2019ll say: \u2018Please, take your girlfriend home. She might get hurt going down the stairs.\u2019 There\u2019s an eighty to ninety percent chance that it works.<\/p>\n<p>You need patience and manners to do a job like this. If you don\u2019t, buy a pillow, go into the cloakroom and start screaming into it. Just don\u2019t lose it, because you\u2019re not only representing yourself, you\u2019re representing the club.\u201d<\/p>\n<h3>My trick, if there\u2019s a group and one of them is too drunk, I always seek out the best friend<\/h3>\n<p><b>Interested in working as a Door Supervisor? Click below to learn more&#8230;<\/b><\/p>\n<p><a role=\"button\" href=\"https:\/\/www.get-licensed.co.uk\/door-supervisor\"><br \/>\n<b>DOOR SUPERVISOR TRAINING<\/b><br \/>\n<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201cManners don\u2019t hurt. If a person gives you negativity, always show politeness. I had a man here once who was seriously drunk. I didn\u2019t want to let him in. He insulted me, physically poked me, did everything you could imagine.\u00a0Ten minutes later he got tired and went home. He knew he wasn\u2019t going to win. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":28815,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[546,547],"tags":[],"class_list":["post-267","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-licensed-life","category-security"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Felix - &quot;How to handle yourself in a job like this?&quot; - Get Licensed Blog<\/title>\n<meta name=\"description\" content=\"Hear from Felix who gives his take and advice for working as a door supervisor and the best way to handle yourself whilst working in security.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.get-licensed.co.uk\/get-daily\/felix-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Felix - &quot;How to handle yourself in a job like this?&quot;\" \/>\n<meta property=\"og:description\" content=\"Hear from Felix who gives his take and advice for working as a door supervisor and the best way to handle yourself whilst working in security.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.get-licensed.co.uk\/get-daily\/felix-2\/\" \/>\n<meta property=\"og:site_name\" content=\"Get Licensed Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/getlicensed\" \/>\n<meta property=\"article:published_time\" content=\"2018-08-31T17:07:08+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-07T08:53:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.get-licensed.co.uk\/get-daily\/wp-content\/uploads\/2020\/04\/felix-how-to-handle-yourself-in.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"720\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Licensed Life\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Get_Licensed\" \/>\n<meta name=\"twitter:site\" content=\"@Get_Licensed\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Licensed Life\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Felix - \"How to handle yourself in a job like this?\" - Get Licensed Blog","description":"Hear from Felix who gives his take and advice for working as a door supervisor and the best way to handle yourself whilst working in security.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.get-licensed.co.uk\/get-daily\/felix-2\/","og_locale":"en_GB","og_type":"article","og_title":"Felix - \"How to handle yourself in a job like this?\"","og_description":"Hear from Felix who gives his take and advice for working as a door supervisor and the best way to handle yourself whilst working in security.","og_url":"https:\/\/www.get-licensed.co.uk\/get-daily\/felix-2\/","og_site_name":"Get Licensed Blog","article_publisher":"https:\/\/www.facebook.com\/getlicensed","article_published_time":"2018-08-31T17:07:08+00:00","article_modified_time":"2025-05-07T08:53:08+00:00","og_image":[{"width":1280,"height":720,"url":"https:\/\/www.get-licensed.co.uk\/get-daily\/wp-content\/uploads\/2020\/04\/felix-how-to-handle-yourself-in.jpg","type":"image\/jpeg"}],"author":"Licensed Life","twitter_card":"summary_large_image","twitter_creator":"@Get_Licensed","twitter_site":"@Get_Licensed","twitter_misc":{"Written by":"Licensed Life","Estimated reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.get-licensed.co.uk\/get-daily\/felix-2\/#article","isPartOf":{"@id":"https:\/\/www.get-licensed.co.uk\/get-daily\/felix-2\/"},"author":{"name":"Licensed Life","@id":"https:\/\/www.get-licensed.co.uk\/get-daily\/#\/schema\/person\/4ec8995318fe43ab3400bc3bdaa3f533"},"headline":"Felix &#8211; 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