Retail Security Officer

Mitie, the UK's leading facilities management and professional services company looking to recruit Retail Security Officers, supporting our client Sainsbury’s. We are looking for people who are passionate about delivering great customer service to join us on a permanent basis.  

We would prefer you to have an in-date SIA Front line Licence, or at least passed your course. Full on the job training will be provided to give you all the skills you need to be great in your role as a Retail Security officer, so if you are great at customer service and have a passion for keeping people safe, we want to speak to you! 

Where: Sainsbury's Edenthorpe 

When: We're looking to get the right person in to the team as soon as possible 

Hours: 27 

Pay Rate: £10.09

Job Overview 

To create a safe shopping environment, free from crime and the fear of crime for our clients customers and colleagues 

To always offer a polite greeting and deliver great customer service 

Provide a visible security presence for our clients customers and colleagues 

Respond to any on site incident or request for assistance and assume control until arrival of the Emergency Services or store management 

Main Duties 

To deliver great customer service whilst protecting customers and colleagues from physical and verbal abuse by deterring violence and public order offences. 

To patrol the store ensuring a strong security presence is easily identified 

To record any suspicious activity and / or incidents using the SMART system ensuring store management are fully informed 

 Monitoring CCTV where appropriate and complete retrospective reviews as required 

Actively support in the reduction of store stock loss 

Ensuring behaviours and situations that endanger the health and safety and wellbeing of colleagues, customers and fellow officers are identified and rectified in a timely manner in line with company policies 

About You:  

Hold a Frontline Security Guarding, Door Supervision SIA licence (or have passed the relevant SIA training and hold valid certificates, if not held support is available to obtain a licence) 

A full five-year checkable employment / education history 

Experience of delivering Customer Service 

Excellent communication skills are required  

Capability in the use of technology 

Public Space Surveillance, CCTV, SIA licence is desirable but not essential 

What in it for you? 

A great induction and training programme to support you in being great at all you do  

A competitive salary which includes paid breaks 

A friendly and supportive team 

Training, career development & progression  

Opportunity to take part in relevant apprenticeship schemes  

Overtime opportunities 

Uniform is supplied at no cost to successful applicants  

Funded SIA licence renewal programme    

A great selection of benefits incl. Access to on-line GP services, death in service, share options and discounts for shopping, cinema, holidays, etc. 

Additional Information 

It's the little things that count - 

On top of the usual rewards, you'd expect to see from a large company, such as - holidays, pension, childcare vouchers and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work. A comprehensive training programme is in place to support personnel development