"Other than the guitar, security is the skill that I’ve truly mastered" - William

 

“To say I’m the Jack of all trades would be an understatement, although you can be sure I’m the master of one.

My journey into the security sector was an odd one, but nobody could argue I got there unsuccessfully.

“Working in the corporate security the hours can be long, and this requires commitment”

I grew up in Dublin, Belfast and in the beginning, it was just me and my sister. I moved to London in my twenties to pursue my dream in music. I played the electric guitar in a Rock and Reggae band, and that was how I met my first wife. She joined the band as a singer and we fell in love instantly. We then had a beautiful daughter together. I still make music today and share videos on YouTube, but I’ve since lost my Rockstar looks.

I fell into the security profession almost by accident. I worked at the Curzon Plaza at Berkeley Square in Mayfair about seven years ago as a maintenance worker. One day I got asked to cover for the receptionist on her lunch break. I was a little nervous at first because I had no experience in dealing directly with customers. It was a strange yet brief transition because I would frequently go from wearing my usual worker’s dusty apron to collar and tie (just for an hour), and then slip back into my worker’s apron. For a while I felt like Clark Kent minus the glasses. This routine eventually became a cemented part of my day-to-day job, and I grew more accustomed to the customer-facing nature of the role.

Following the Curzon Plaza, I moved onto an office block in Holborn, working in maintenance. Surprisingly, I was told on my first day that maintenance work would form the least of my duties, that I would in fact be based mostly behind the reception desk. So out came the collar and tie once again! My boss at the time was very relaxed and would ask me to perform all manner of duties, duties I had little or no experience of – from monitoring people entering the building, checking their ID to using the radio and learning how to operate CCTV. I hadn’t received any formal training because my boss wasn’t there most of the time, I just got thrown into the deep end. However, not only did I fulfil my duties as both security guard and receptionist, but I still performed any maintenance work that needed doing in and around the building. This made me invaluable and I soon got promoted to ‘Deputy Building Manager,’ a title I was proud to carry. It was then I received all my formal training in CCTV, first aid and other SIA training. Now I work in Moorgate in corporate security, where I wear fewer Clark Kent disguises, working in two areas – security and facility management.

Working in corporate security the hours can be long, and this requires commitment. You need to be on the ball for your colleagues. Then there’s the public, sometimes people can be difficult and tricky situations can arise. My current workplace hosts two large companies and one gets a lot of publicity – both positive and negative. When the latter occurs, we attract demonstrators and they gather outside the building to protest, or worse, people sometimes enter the building and refuse to leave. In both cases it’s my team’s job to inform people that they cannot go beyond the security barriers and if they try to do so, measures will be enforced. A particularly hairy moment emerged when there was a demonstration and we had to deal with a large angry mob of people, something I felt ill-equipped to do. It was a nerve-shredding experience, one that required calm and confidence, for we were strongly outnumbered. After a while they left, and things simmered down.

People often ask me, ‘do I still want to be a Rockstar?’ I laugh and tell them I like to think anything is possible, but obviously I won’t hold my breath. Working in security won’t make you rich and it isn’t an easy job for most, but if you care about what you do, you can succeed and enjoy a fruitful career. I believe I’m living proof.

So then, outside of playing the electric guitar, security is probably the one skill I can say that I’ve truly mastered.”

“For a while I felt like Clark Kent minus the glasses”

Interested in becoming a CCTV Operator. Click below to learn more…..

LICENSED LIFE

Olu – “I enjoy saving people’s lives.”

Olu
READ OLU'S STORY

LICENSED LIFE

Carl – “I continued performing CPR as there was no way I was going to let him die.”

Carl
READ CARL'S STORY

"My doorman days were memorable, but I've settled for a slower pace of life" - Johnathan

People often ask, ‘is what I do dangerous?’ And I tell them, ‘depends on the postcode.’

I believe certain areas attract certain types of people. Like, the rougher the neighbourhood, the higher the chance of trouble. But it’s people’s actions that can tarnish a town’s name, not the other way around. People are always saying stuff like, ‘Lewisham is rough, or that they wouldn’t be seen dead walking the streets of Tottenham late at night.’ But everyone seems to forget that an area is only as bad as the people who live there. The same can be said of Croydon. Sure, it’s hardly the safest place on Earth and it frequently grabs the headlines, but it’s also my place of work and the area I grew up.

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a lot of my friends would rock up outside and assume I could get them in

Before working in security, I had a job in retail, working as a sales assistant. I did it full-time to keep my head above water. I’m a father of two adorable kids who like to have all the latest things, and while I did my best to give them everything they wanted, I realised how overworked I was and craved fulfilment. For a while I felt a growing desire to do something different, to challenge myself both mentally and physically. I decided then, a job in security would be it.

I chose not to quit my retail job at the time because I didn’t know how things would pan out. So, I started out working just two nights a week over the weekend. It was tiring juggling two jobs, but well worth the investment.

My first gig was a pub in Putney, south-west London. I worked on the doors and often witnessed many fights. The venue boasted a humongous LCD 98” TV screen that would showcase all major sporting events. This, inevitably, would attract many die-hard sports fanatics and on some of the busiest nights, the place would get jam-packed. I remember, around the time I started working there, a lot of my friends would rock up outside and assume I could get them in and serve them free drinks! I’d jokingly turn them away and tell them to get lost.

Unlike most jobs I had worked up until then, door work proved the most unpredictable. Some nights I would break up fights, others, I’d guide punters safely into the backseat of cabs, to ensure they got home in one piece. 

I felt a responsibility to help those around me, and I became the eyes and ears of my surroundings, forever watching, forever vigilant. But as with any job, complications would arise. One night, for instance, there had been a major rugby game playing and a group of ex-rugby players, the size of ogres, started getting rowdy and kicked up a fuss. 

Tables were overturned, and bottles started flying everywhere. The crazy thing is, while all this chaos was unfolding, I was completely unaware. My back was turned and the radio in my ear had stopped working. Next thing I knew, I felt something hard shatter against the back of my head. When I turned, I saw the shocked faces of my colleague’s rush towards me with concern. 

Surprisingly, I was fine. I had inflicted a gash just above my neck that needed stitches, nothing more. I wasn’t concussed or anything. But when I touched my wound and saw how bloody my hand was after, it dawned on me how lucky I was. My boss insisted that I go home or at the very least get my head checked out at the A and E, but instead I settled for running it under a cold tap and ‘firmed it’ as they say in cockney slang.

My doorman days were memorable, but I’ve since settled for a slower pace of life. I have gone full circle now. I’m back where I started, only this time not working as a sales assistant, but working as a security guard instead. I still work in Croydon and yes, the job can be dangerous at times. But I think no matter where you find yourself, doing a job like this, there will always be risk, no matter the area. The fact is, humans are unpredictable and where there are humans, there is always potential threat.

We’re like time-bombs in a way, slowly ticking away, and I like to think I’m there at the ready when the time comes.”

“It was tiring juggling two jobs, but well worth the investment”

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Interested in working as a Door Supervisor. Click below to learn more….

LICENSED LIFE

Olu – “I enjoy saving people’s lives.”

Olu
READ OLU'S STORY

LICENSED LIFE

Carl – “I continued performing CPR as there was no way I was going to let him die.”

Carl
READ CARL'S STORY

"The secret to this job is to give off good vibes" - David

It doesn’t matter whether you’re dealing with the worst kind of person or a saint, the outcome will always be positive. What you give out you’ll receive, pure and simple. So, give off bad vibes, expect a nasty attitude in return.

I think it’s important to have a goal, to aspire towards something

I always dreamed of becoming a police officer, but as I’m not British it’s been tricky trying to make the dream a reality. I’m twenty-five and grew up in Portugal, although originally, I’m from West Africa, Guinea Bissau.

Growing up in Portugal, opportunities were sparse, so I decided to immigrate to the UK and advance my career. Whilst acquiring my GCSEs and A-levels I worked the usual retail jobs to get by. Then, as a temporary solution to my dream I chose security.

Overall, I’ve been working in security for two years and while I love it, the job can sometimes present risks. But the best part for me is the social aspect, I get to meet fresh faces everyday and some familiar ones too. Then there’s the value of working within a team. This is very important. If you have a strong team around you, the work environment instantly feels like home. And I believe good people will always attract good customers. It’s kind of infectious.

Currently, I work on the doors of The Rocksteady in Dalston. I’ve been there for merely a month and already it feels like a lifetime, simply because of the good vibes we’ve got going on in here. I also decided to work in this area because my girlfriend and I recently had a baby. We wanted to live in an area with less people and less trouble. So, we settled in Stratford, London.

I feel fortunate enough to have worked in some very popular clubs in the West End, notably Ministry of Sound and Heaven. While I’ve had a blast there, it’s been challenging at times. Many dangerous incidents have befallen me and I even managed to get stabbed once. It happened at Ministry of Sound. There were a group of Somalians who’d gotten highly intoxicated and unruly. I was forced to intervene when things escalated quickly. It’s a shame because people are quick to judge and being African myself, incidents like this can often paint an unfavourable image when they occur. In terms of the risks involved, I fully accept them. In fact, I believe they’re lower in comparison to those taken by the police, so this alone is reason enough for me to brave them.

Right now, I’m planning to upgrade my license within the next two years and try and get my badge for close protection. Until I achieve my dream of becoming a police officer, body guarding is something else I’d like to try. I think it’s important to have a goal, to aspire towards something. Otherwise, life will just pass you by and you’ll feel unfulfilled.

What appeals to me most about becoming a police officer, is the opportunity to help people and I believe door work provides the perfect training ground for this. Let’s say you find yourself outside my bar and are randomly attacked by a mob of thugs, well I have a duty and a responsibility to protect you from harm, simply because you are within the vicinity of my establishment. This fills me with pride, because I’m obligated to help. I’m here to ensure your safety.

To be successful in this work, you also need to know the area. You’ll be surprised how often people ask me for directions to the nearest tube station or fast-food restaurant. This job isn’t just about playing the silent tough guy routine, it’s about customer service. But on the flip side of that, if you ever appear rude or ‘too busy’, it will only reflect badly on yourself and the establishment you’re representing. Security is all about reading people, understanding and expressing good judgment.

You must appear friendly and cooperative, but also maintain a sharp mind. The streets can be dark and unforgiving places. I often see a lot of loneliness, people wandering with no place to go, their eyes tinged with sadness. In a first world country, I believe it shouldn’t be this way. Then there are the desperate types, chancers, those who have had the misfortune of a tough upbringing. They harbour strong feelings of bitterness and easily succumb to the lure of gangs, drugs and turn to petty crime. Doing this job, you sometimes feel like a spectator to all the chaos, but I like to think I can make a difference. I always try to help where I can. There’s a homeless guy who often hangs around outside the bar a lot. The two of us got talking one day and became fast friends. Now he helps inside whenever we’re short staffed, clearing up empties and the like. It’s always rewarding to offer help to those who need it. I sometimes wish I could take all the troubled kids off the street and show them their true potential. If they did the SIA training, they’d probably better understand the risks we take and see security people in a different light.

Although I can’t solve all the world’s problems, for now at least, I’ll continue to dream and make the streets that little bit safer – one good vibe at a time.”

 

“This job isn’t just about playing the silent tough guy routine”

Interested in the Door Supervisor Course, click below to learn more…

LICENSED LIFE

Olu – “I enjoy saving people’s lives.”

Olu
READ OLU'S STORY

LICENSED LIFE

Carl – “I continued performing CPR as there was no way I was going to let him die.”

Carl
READ CARL'S STORY