Provide an overnight/weekend, on-site point of contact in supported accommodation, ensuring the safety and security of the building and tenants/residents/service users out of hours.

Respond to safeguarding concerns out of hours by following escalation processes, reporting to relevant agencies/on-call as appropriate, and accurately recording actions on electronic systems and in logbooks/handovers.

Manage incidents in a person-centred way, signposting to appropriate support, de-escalating conflict, and promoting compliance with licence agreements and behaviour management policies.

Maintain a safe, secure environment through regular CCTV monitoring and scheduled patrols, reporting repairs/health & safety issues, and completing light cleaning/void turnaround tasks when required.

Experienced Security Officer skilled in patrols, access control, CCTV monitoring, and incident response.

Proficient in risk assessment, threat identification, and detailed incident reporting.

Reliable team player dedicated to enforcing security protocols and ensuring smooth operations.

Vigilant, detail-oriented CCTV Operator experienced monitoring footage, spotting suspicious activity, and ensuring legal/ethical compliance. Strong communicator coordinating teams and giving real-time incident updates.

Proactive security professional skilled in crowd management, access control, and emergency response. Maintains safe event environments, enforces regulations, and delivers excellent customer service.

Reliable team player with strong problem-solving skills in theft prevention, H&S compliance, and incident reporting. Performs calmly under pressure while following company policies and standards.

Experienced operating and maintaining security systems, supporting risk assessments, and liaising with police at high-profile events. Committed to professionalism and continuous development through training.

Customer-focused retail professional experienced serving customers at tills while multitasking across operational duties. Skilled at maintaining a positive experience and resolving queries quickly.

Proficient in warehouse operations, including handling back stock and managing deliveries to ensure accurate inventory control and timely replenishment.

Results-driven, helped improve store sales ranking from 14th to 10th through consistent monthly upgrades and strong performance focus.

Dedicated to customer satisfaction, achieved an 18% improvement in four months through proactive engagement and ensuring customers leave happy.

Managed cross-team delivery by running Jira/Azure DevOps boards, writing clear user stories and acceptance criteria, coordinating stand-ups, and providing weekly status updates to keep stakeholders aligned and unblock engineering work.

Improved system efficiency by 20% by designing, building, and deploying full-stack features using C#, .NET (Blazor), and SQL, including performance-focused backend logic, optimised queries, and clean UI workflows for internal users.

Reduced production issues by 30% by owning technical support and troubleshooting: triaging incidents, analysing logs and root causes, implementing permanent fixes, and improving handover/documentation to prevent repeat faults.

Versatile and customer-oriented professional with experience serving customers at tills and efficiently working across all stations to ensure smooth operations and a high level of service.

Skilled in addressing diverse customer requirements, delivering tailored solutions, and maintaining excellent communication to foster customer satisfaction.

Recognised for exceptional performance with the “Best Employee” award for six consecutive months, contributing to increased company profits while ensuring a positive customer experience.

Played a pivotal role in improving the store’s regional ranking from 5th to 2nd position by consistently achieving targets, driving high upgrades, and supporting team success through collaborative efforts.