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The complete solution for training and hiring, purpose-built for security employers
Training & Staffing Platform app for security workers.
The complete solution for training and hiring, purpose-built for security employers.
SIA training solutions for your staff
Hire security workers, fast
BS7858 security vetting for workers
On-demand security hiring
The everything Personal Licence app.
Premium hassle-free licensing service to get your Personal Licence
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For training partners
Get Licensed provides training courses for buyers (students looking to take training courses) using an approved trainer.
Buyers book courses using the Get Licensed website. Get Licensed provides the training, using approved partners to do so.
Get Licensed only works with fully approved training partners to safeguard Buyers.
The following definitions have the same meaning whether singular or plural.
Events: means the offering of bookings to training events.
Get Licensed: Get Licensed Limited, registered in England, Company no. 07154333, whose registered office is at 36 Scotts Road, Bromley, England, BR1 3QD.
General Terms and Conditions: means these general terms and conditions for booking and use, as amended from time to time.
Partner: a person such as a trainer, tutor or training provider providing training on behalf of Get Licensed.
Service: means a service offered on the Website, such as the booking of training and assessment services.
Student or Buyer: a customer who reserves and/or purchases /books one or more Services offered on the Website. as set out in the invoice.
We or us: Get Licensed.
Website means www.get-licensed.co.uk and related websites.
You: a Student/Buyer.
These General Terms of Service apply to offering and providing of the Services by us.
We may amend these General Terms and Conditions at any time without prior notice, although such changes will not apply to bookings that we have already accepted. It is therefore essential that you read, save and/or print a copy at the time you place a booking.
You are responsible for your activities on the Website (financially or otherwise), including the use of your username and password. You warrant and undertake that the information you (or some other person on your behalf) enters on the Website is accurate.
If you use the Website in a fraudulent way or in conflict with these General Terms and Conditions we may refuse you access to the Services and/or to Website functionalities.
Visiting a Website or sending emails to us constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on a Website, satisfy any legal requirement that such communications be in writing.
While using our Website, services and tools, you undertake not to:
We and our users work together to keep our sites and services working properly and safely. Please report problems, offensive content, and policy violations to us.
Without limiting other remedies, we may limit, suspend or terminate our Website and/or Service and user accounts, prohibit access to our Website and its content, Services and tools, or delay or remove hosted content, and take technical and legal steps to remove users from the Website if we reasonably think that they are creating problems or possible legal liabilities, infringing third party intellectual property rights, or acting inconsistently with the letter and/or spirit of our policies (for example, and without r users we reasonably believe are harassing our employees or other users). We also reserve the right to cancel unconfirmed accounts or accounts that have been inactive for a long time, or to modify or discontinue Get Licensed sites, services or tools.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that we are not responsible for third party access to your account that results from theft or misappropriation of your account. We reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
Get Licensed does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may access our Website and Services only with parent’s or guardian’s permission.
In order to secure your course you must pay us in full in advance (or, if we agree, in agreed tranches, but in any event in full before your training begins. If you do not pay us in full before your training begins, you will not be permitted to begin training).
You may apply for a training place via the Website interface. A reservation without payment does not confirm your enrolment. Enrolment is normally complete on payment but you accept and understand that if the training you wish for on a particular date is already fully booked, you will be unable to attend on that particular date and must choose a later date.
You can pay by Visa, MasterCard, cheque or bank transfer (please ask for our bank details if you need them).
We reserve the right to change prices without notice.
It is a condition of your booking that you can communicate effectively in English, with an ability to clearly, accurately, and fluently express yourself, and if necessary we may assess your level of your English before your training starts. If we reasonably think that your level of English is insufficient you will not be allowed to attend the course. In such cases, you can either re-book the course, with a rescheduling fee of £170, or if you wish to receive a refund, we shall refund you your payments less a handling and administration fee of £150.
In general we apply the policies below in respect of rescheduling and cancellation. However, for discounted courses we operate a no refund and no cancellation policy, unless it is we who have cancelled or the reason for your cancellation are substantial and relevant medical reasons. Our rescheduling policies do apply to discounted courses.
Occasionally, we need to change the date/time/place of courses. If we need to do so, in total or in part, we will notify you as soon as is reasonably possible of such changes. You can then either:
Assessment results are normally available to you within 14 working days of sitting the exam. You can check your results online. We are not liable for any kind of loss in case of a delay in publishing your results or any delay by the Awarding Body.
You and we share responsibility for making sure your purchases are exciting, rewarding and hassle-free. We strongly encourage you to work within our complaint resolution process to deal with any complaint before starting any claim. As regards that resolution process, we shall make a final decision, in our sole discretion, on any complaint that you raise with us under the Get Licensed Training Guarantee Policy that you can find here. If we resolve a dispute in your favour, we will refund your full cost of the training (including any applicable taxes).
We reserve the right to fix any processing errors we discover. We will correct any processing errors by debiting or crediting the payment method used.
We work hard to ensure our prices are the lowest you'll find online for the same course. If you find the same course advertised by us cheaper elsewhere, talk to a member of our team now and we may offer you a price match, if the exact same course is available elsewhere at a lower price.
You authorise us to make disbursement payments for examination fees to QualHub (qualhub.org), an examination services provider, on your behalf, to cover the cost of your course examinations. These fees are included in the prices displayed on our website and will be itemised on your invoice for your reference.
We offer a 100% refund on your fees other than Close Protection and E-Learning courses if you attend the course and dislike it, subject to each of the following:
a. Definition. For purposes of these Terms of Service, the term “Content” includes, without limitation, videos, audio clips, written posts and comments, information, data, text, photographs, software, scripts, graphics, and interactive features generated, provided, or otherwise made accessible on or through the Services. For the purposes of this Agreement, “Content” also includes all User Content (as defined below).
b. User Content. All Content added, created, uploaded, submitted, distributed, or posted to the Services by users (collectively “User Content”), whether publicly posted or privately transmitted, is the sole responsibility of the person who originated such User Content. You acknowledge that all Content, including User Content, accessed by you using the Services is at your own risk and you will be solely responsible for any damage or loss to you or any other party resulting therefrom. You may delete or remove your User Content, either yourself or through a request made to one of our employees or affiliates. When your User Content is deleted, it will be removed from the Services. However, you understand that any removed User Content may persist in backup copies for a reasonable period of time (but will not follow removal be shared with others).
c. Notices and Restrictions. The Services may contain Content specifically provided by us, our partners or our users and such Content is protected by copyrights, trademarks, service marks, patents, trade secrets or other proprietary rights and laws. You shall abide by and maintain all copyright notices, information, and restrictions contained in any Content accessed through the Services.
d. Use License. Subject to these Terms of Service, we grant each user of the Services a worldwide, non-exclusive, non-sublicensable and non-transferable licence to use (i.e., to download and display locally) Content solely for personal, non-commercial purposes. Use, reproduction, modification, distribution or storage of any Content for other than personal, non-commercial use is expressly prohibited without prior written permission from us or from the copyright holder identified in such Content’s copyright notice. You shall not sell, license, rent, or otherwise use or exploit any Content for commercial use or in any way that violates any third party right.
e. Licence Grant. By submitting User Content through the Services, you hereby do and shall grant us a worldwide, non-exclusive, royalty-free, fully paid, sublicensable and transferable licence to use, edit, modify, reproduce, distribute, prepare derivative works of, display, perform, and otherwise fully exploit the User Content in connection with the Site, the Services and our (and our successors’ and assigns’) businesses, including without limitation for promoting and redistributing part or all of the Site or the Services (and derivative works thereof) in any media formats and through any media channels (including, without limitation, third party websites and feeds). You also hereby do and shall grant each user of the Site and/or the Services a non-exclusive licence to access your User Content through the Site and/or the Services, and to use, edit, modify, reproduce, distribute, prepare derivative works of, display and perform such User Content. For clarity, the foregoing licence granted to us and our users does not affect your other ownership or licence rights in your User Content, including the right to grant additional licences to your User Content, unless otherwise agreed in writing. You represent and warrant that you have all rights to grant such licences to us without infringement or violation of any third party rights, including without limitation, any privacy rights, publicity rights, copyrights, contract rights, or any other intellectual property or proprietary rights.
f. Availability of Content. We do not guarantee that any Content will be made available on the Site or through the Services. Further, we have no obligation to monitor the Site or the Services. However, we reserve the right to (i) remove, edit or modify any Content in our sole discretion, at any time, without notice to you and for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Content or if we are concerned that you may have violated these Terms of Service), or for no reason at all and (ii) to remove or block any Content from the Services.
The sites contain robot exclusion headers. Much of the information on the sites is updated on a real-time basis and is proprietary or is licensed to Get Licensed by our users or third parties. You agree that you will not use any robot, spider, scraper or other automated means to access the sites for any purpose without our express hand written permission. Additionally, you agree that you will not:
take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure; copy, reproduce, modify, create derivative works from, distribute, or publicly display any content (except for your information) from the sites without the prior express written permission of CourseHorse and the appropriate third party, as applicable; interfere or attempt to interfere with the proper working of the sites, services or tools, or any activities conducted on or with the sites, services or tools; or bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the sites.
We are open 6am to 6pm on weekdays and 9am to 6pm on weekends. If you need help outside these hours, visit our help page to find answers to the most commonly asked questions.
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Get Licensed is a registered trademark of Get Licensed Limited.
Get Licensed is a training & staffing platform - we help people book training
courses with approved providers and help them find work.