Control Room Operator

As a Control Room Operator, you will have many duties that include but are not limited to things like Customer Support Services, alarm management, CCTV Monitoring and Technical Administration. Some of your duties may also see you scheduling the rotation of security officers, as well as monitoring check-ins from the rest of the team who may be out on patrol and reporting back. You will also have the responsibility of providing backup through communication to other security officers who may radio in if they detect suspicious activities. Some of your work may also require you to write various reports of events that occurred during your shift. You will join a team considered the communication hub of the security team and will respond to incoming calls as well as dispatch calls. You will be expected to be great at multitasking as you will be responsible for many parts of communication within your security team.

Wage rate hourly


Typical hours

20 to 48 hours a week usually includes weekends


SIA CCTV Licence

Total cost

Between £350 and £450 including your licence fee
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