Mobile Security Supervisor

Typical job description and responsibilities

Mobile Security Supervisor Duties and Responsibilities:

• Assist with the training, growth and development of the team that you have been assigned to

• Implement training schedules and deal with conflicts as they arise between members of the team

• As a team leader, you will sort out any problems that may arise on the job and answer for officers who may not follow directives as given by the client

• Handle logistics such as shift replacements when team members or have emergencies

Following training for this role, you will be equipped with the skills to:

• Implement the systems that aid and the development of all personnel

• Conduct on-site investigations  

• Provide detailed information and reports

• Complete security survey and risk assessments

• Investigate matters of concern as they pertain to your team members  

Mobile Security Supervisors are also responsible for:  

• Develop the right relationships with all security department personnel

• Communicating with management as the need arises in the event there is an incident

• Being able to respond to medical emergencies if required

• Making sure equipment needed for securing the compound remains up-to-date

• Help with surveillance techniques

Working conditions:

Even though you will more than likely be assigned to one location to oversee a team you can still expect long hours. That’s because wherever you are stationed you will have to always ensure that the proper protocol is being followed. This could mean periodic patrols to ensure that officers are alert at their various posts.

You can expect to write various reports on activities that your team undertakes while on the job. At times you may also have to figure out how to get a shift running smoothly when someone does not show up for duty because they are sick or had an emergency. You may also need to fill in for a team member from time to time. You should try to always remain alert and up-to-date with how your team is functioning. You’ll also be expected to thoroughly investigate any complaints that come from management, your client or other members of your team.

Skills and personal qualities required: 

A Mobile Security Officer needs to be:

• Dedicated to observing the behavior of individuals

• Detail-oriented

• Physically fit  

• Quick problem solver

• Able to quickly communicate with the rest of the team and coordinate logistics to ensure the smooth operations of the security team

• Able to detect suspicious movements and behavior

• Familiar with security systems like CCTV and alarms

• Knowledgeable of licensing laws and health and safety regulations

• Able to write basic reports and detail events accurately

Education required

There are no specific qualifications such as GCSEs required to take your SIA course. However, because all you need is your SIA qualification you will be competing with a lot of people from countries around the world who have the right to work in the UK. You should have at least a strong command of English as you will be required to listen and understand situations as well as write reports and communicate with your team.

Benefits of the job:

• Increased earnings as you learn more about the security industry
• Developing real investigative skills
• Learning more about alarm systems
• Learning how to respond to emergencies
• Developing teamwork skills
• Learning how to become an effective leader

Life skills they would acquire

Being in a supervisory role will definitely give you the skills you need to become a leader in your field. You will also learn how to deal with individuals while maintaining a team spirit. This can help you deal with problematic situations that may arise in your career or your life later on. 

In addition to this, you will have to remain up-to-date with all the latest training techniques in the field which will help you shine out in the industry.

There are many additional benefits to becoming a Mobile Security Supervisor. Some of them include:

• Managerial skills
• Confidence
• Learning how to motivate staff
• Learning conflict management skills