Customer Service

Improve your customer engagement and satisfaction with our Customer Service course. Designed for front line professionals and those seeking to enhance their skills, this comprehensive course covers key concepts and strategies for delivering exceptional customer service. With practical exercises and real-world scenarios, you'll learn how to handle customer complaints, communicate effectively, and build positive customer relationships. Up your game and deliver top-notch customer service with this essential training program.

Save £21
*Prices inclusive of VAT
Customer Service

Course aim

This course aims to equip front line professionals and those seeking to enhance their skills with the knowledge and strategies needed to deliver exceptional customer service, handle customer complaints, and build positive customer relationships.

Learning outcomes:

Gain knowledge and skills for delivering exceptional customer service

Learn effective strategies for handling customer complaints and building positive relationships

Develop the ability to communicate effectively with customers to resolve issues and improve satisfaction

Syllabus

What you will learn from this course

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Save £21
*Prices inclusive of VAT

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