This course is an introduction to the private security industry, and the main services it covers. It discusses the body which regulates the industry, highlights the standards of behaviour expected from security operatives, and the law as it relates to the industry. It includes an in-depth look at health and safety issues, the concept of duty of care and examines a range of emergency situations which security operatives might be involved with. The course also covers communication skills, including tips for effective radio communication and instructions on how to use the phonetic alphabet.
People wanting to start a career in the Private Security Industry, or those in the early stages of their career that want to broaden their knowledge of the industry.
Identify different sectors within the private security industry and standards of behaviour required of a security operative
Identify the differences between Civil and Criminal Law
Identify the responsibilities of employees, employers and the self employed under Health and Safety at Work legislation
Understand the importance of understanding fire control panels
Understand the importance of communication in delivering customer care
What you will learn from this course
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