How To Ace Your Security Training Course

Are you getting ready to take your Door Supervisor or Security guard course? Taking any course where you can pass or fail is always a little nerve-wracking. And it’s one thing if you could have done better at your GCSEs. You didn’t have to pay to take those!

When you decide to sign up and invest in yourself by launching your career in security, you want to know you will pass. 

Well, here at Get Licensed, we are with you all the way to make sure you don’t just pass but ace the course. 

We have loads of ways for you to cram for your course, and lots of ways are entirely free and without commitment. You can learn the course material before you decide if it’s right for you. Let’s look at the different ways you can get learning at Get Licensed. 

Mock Exams

Mock exams are a great way to assess and learn the course material. The mock exams give you typical questions you are likely to receive and have been asked in previous courses. The mock exams allow you to go through the test just like when you take your actual test at the end of the course. 

The mock exams have ten questions and are multiple-choice. That should only take around ten minutes. After you have finished the short test, your answers are delivered immediately to you on the screen without having to open annoying emails with the results. It will show you all the questions you got right, and you’ll see which ones you got wrong. That way, it’s easy to see where you went wrong and to know for next time. 

Typical Questions include:

Q. Two customers have just been in a conflict situation; how can you defuse the situation?

A Talk to both customers together in the same room

B Display aggressive behaviour to scare the customers, so they stop fighting

C Separate the customers in different rooms and talk to them one-by-one

D Use physical intervention techniques to show the customers that you are well trained

Answer C is correct. To diffuse a situation, it’s best to separate the two parties as best you can. However, you should not use aggressive behaviour to do this, and physical intervention should only ever be used as a last resort. 

Q Which of these would be considered inappropriate when confronting unacceptable behaviour?

A Being threatening

B Showing empathy to show you understand the other person

C Stating the consequences of the behaviour continuing

D Being assertive

Answer A is correct. Always be assertive, show empathy, and, if needed, explain what could happen if things escalate further. You must not be threatening, as this could escalate the situation and put yourself and others in danger. 

Many of the answers are common sense or require some basic learning of the easy-to-understand course material. You can find mock exams on the GuardPass app. 

GuardPass 

To get even more free access to learning material and mock exams, download the GuardPass app today. You can get a download link sent to your phone by clicking here. All you need to do is tap in your mobile phone number and then use Google Play or the App Store to install the free app. Using the app will allow you to access thousands of mock questions all at no cost. You can take the tests whenever you have some free time. Why not do some tests on the bus ride home from work or college? Or during your lunch hour? 

GuardPass gives you access to mock tests, and you can also build your profile on GuardPass before you get your SIA licence. While you must declare that you do not currently have a licence, you could also learn other valuable skills and gain badges on the app. While these badges are not made up of questions from SIA licence courses, they will still boost your overall understanding of the security industry. The badges you can gain include the following:

• Nato alphabet
• Fire safety
• Law and regulation
• Problem solving
• Use of force
• Search procedure
• Customer care
• Handling emergencies
• Conflict management
• Communication

Learning materials

When you book a training course with Get Licensed, you will be sent a free pack of learning material with all the information you need to ace your course. You will even get a free first aid book. Studying the course content before you arrive at the course is the surefire way to be top of the class. All the information is simple, and reading through it carefully before you attend will also make you more confident in your abilities. 

With all these learning resources available, we are here to help you Get Licensed. Our first-time pass rate is 90%. And if you are worried you won’t pass the first time, you can book a gold or platinum package so that retakes are free. What are you waiting for? Try a mock test today by downloading the GuardPass app. When you are confident that the course is for you, head to the booking page to find your local training centre. As long as you follow our tips, you are sure to pass with flying colours.