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The Security Officer's Manual

Every answer. On every shift.

The UK security officer's pocket manual: whatever the shift puts in front of you, the answer is written out step by step. Free to read in full, from the team that has trained 450,000+ people since 2007.

224 pages, 6 sections Search any topic Lives on your phone
Security Officer's Manual cover
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What's inside

6 sections. Colour-coded. Ten seconds to any answer.

Find the section by the coloured tab on the page edge. Find the topic on the section's contents page. Every page answers one question: what do I do?

1 · Legal powers

Citizen's arrest, laid out as 4 gates you check before you act. Reasonable force, restraint and positional asphyxia. Search by consent. Trespass, evidence, statements and court.

34 pages

2 · Incidents

Theft through to active threat. Fire, Martyn's Law, hostile reconnaissance, spiking, safeguarding, and drug recognition with identification plates.

48 pages

3 · Medical

CPR, defibrillator, choking, catastrophic bleeding, stroke and seizures, in line with current Resuscitation Council UK guidance, with the technique drawn out step by step.

28 pages

4 · Operations

Patrols, access control, CCTV and body worn video, lone working, alarm response, and how to hand over properly at the end of a shift.

28 pages

5 · Communications

Radio protocol, the phonetic alphabet, word for word scripts for refusals and ejections, and model reports written the way police want to read them.

22 pages

6 · Quick reference

Emergency numbers, law cards that all follow one layout, checklists by sector, incident logs and a full index.

24 pages
224
pages, all of them searchable
6
colour coded sections
13
illustrated how to plates
10s
to find any answer

Written and checked by Get Licensed security experts who have spent years on the ground in UK security, and kept up to date as the law and the guidance change.

Last updated August 2026
Read it free

The whole manual, free, on the phone in your pocket

This is the live manual, not a video. Tap a coloured tab, pick a topic from the section page, or press / and search anything.

Last updated August 2026

Open the manual full screen

Drawn to be understood

The drawings show you exactly where your hands go

13 plates for the things that are hard to get right from words alone. Every one was checked against the
technique it teaches before it went on a page.

CPR hand position plate
CPR hand position
Cordon distances plate
Cordon distances
De-escalation stance plate
De-escalation stance
Radio technique plate
Radio technique
For employers

One link, every officer on
your team

Send it once and everyone on your team has the same 224 pages on their own phone, on every shift, at no cost to them or to you. Every briefing starts from the same pages.

  • New starter? Send the link before their first shift.
  • Mid incident? The answer is already in their pocket.
  • Quiet night? They come back knowing more than they did.
  • Same pages for everyone, so a handover means the same thing to both officers.
Security team briefing together

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Yes, all 224 pages, at no cost. There is no payment, no trial and no limit on how much of it you read. You can open the manual, search it, read every section and come back to it as often as you like.

You also do not need an account. Open it and start reading.

Because officers make better decisions when they have the answer to hand. Get Licensed has trained 450,000+ people since 2007, and the questions that come up most are not the ones from the classroom. They are the ones that land at 2am with nobody to ask.

Putting the manual in every officer's pocket, free, is part of how we support people once they are doing the job. A better equipped officer is safer, more confident and better at the work, and that lifts the whole industry.

No, nothing is collected on this page. There is no form, no sign up and no download gate between you and the manual. Tap to open it and the whole thing is there.

That is what it was built for. The type, the flowcharts and the illustrated plates are all sized to be read on a phone screen in poor light, and the pages are short enough to take in while something is happening in front of you.

  • Tap a coloured tab to thumb straight to a section
  • Press / and search any topic, like "tourniquet" or "cannabis"
  • Every cross reference is a live link, so one page leads you to the next

Check your employer's policy on phone use on shift, since that varies by site and by contract.

Get Licensed security experts, with years on the ground in UK security. The legal, incident and operations sections were written and reviewed by people who have done the work and trained others to do it, and the medical section follows current Resuscitation Council UK guidance.

It is kept up to date as the law and the guidance change, and the date it was last updated is shown at the foot of this page.

The manual is a digital edition, free to read online. It is designed to work on the phone you already carry, which means it is with you on every shift and it updates when the guidance does.

There is no printed version to order.

The manual is a reference for the job, not a qualification. It is there to answer the questions that come up on shift, once you already hold your licence or while you are working towards it.

Your licence comes from an SIA approved course. Most people start with SIA Door Supervisor Training or SIA Security Guard Training, then apply to the SIA. How to get an SIA licence walks through the whole route.

Please do, that is the point of it being free. Send the link to a WhatsApp group, put it in an induction pack, pin it in the control room or hand it to a new starter before their first shift. Everyone reads the same pages, so a briefing or a handover means the same thing to both officers.

If you run a security team and want to talk about training the people on it, Get Licensed works with employers across the UK.

Section 1 walks you through the legal conditions as 4 gates you check before you act. Each gate is a question with a plain answer, and where a gate fails the page tells you what to do instead rather than leaving you to work it out.

It covers what happens next too: reasonable force and its limits, restraint and positional asphyxia, and how to record it so the account holds up later.

Your assignment instructions and your employer's policies always come first. They are specific to your site, your contract and your role, and the manual is written to sit alongside them.

Where the manual is most useful is the ground your instructions do not cover: the law behind a decision, the first aid steps, the wording of a report, the call you have to make before a supervisor picks up.

It reflects the position at the last updated date shown at the foot of this page, and it is reviewed as legislation and first aid guidance change. The medical section follows current Resuscitation Council UK guidance.

It is written in plain English as general guidance for security officers, not as legal or medical advice for a specific incident.

Read it before your next shift

224 pages, 6 sections, free to read. Open it once tonight and you will know where to look when it matters.

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