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    David Santos: Job’s Secret is Good Vibes

    “The secret to this job is to give off good vibes” – David

    It doesnโ€™t matter whether youโ€™re dealing with the worst kind of person or a saint, the outcome will always be positive. What you give out youโ€™ll receive, pure and simple. So, give off bad vibes, expect a nasty attitude in return.

    I think it’s important to have a goal, to aspire towards something

    I always dreamed of becoming a police officer, but as Iโ€™m not British itโ€™s been tricky trying to make the dream a reality. Iโ€™m twenty-five and grew up in Portugal, although originally, Iโ€™m from West Africa, Guinea Bissau.

    Growing up in Portugal, opportunities were sparse, so I decided to immigrate to the UK and advance my career. Whilst acquiring my GCSEs and A-levels I worked the usual retail jobs to get by. Then, as a temporary solution to my dream I chose security.

    Overall, Iโ€™ve been working in security for two years and while I love it, the job can sometimes present risks. But the best part for me is the social aspect, I get to meet fresh faces everyday and some familiar ones too. Then thereโ€™s the value of working within a team. This is very important. If you have a strong team around you, the work environment instantly feels like home. And I believe good people will always attract good customers. Itโ€™s kind of infectious.

    Currently, I work on the doors of The Rocksteady in Dalston. Iโ€™ve been there for merely a month and already it feels like a lifetime, simply because of the good vibes weโ€™ve got going on in here. I also decided to work in this area because my girlfriend and I recently had a baby. We wanted to live in an area with less people and less trouble. So, we settled in Stratford, London.

    I feel fortunate enough to have worked in some very popular clubs in the West End, notably Ministry of Sound and Heaven. While Iโ€™ve had a blast there, itโ€™s been challenging at times. Many dangerous incidents have befallen me and I even managed to get stabbed once. It happened at Ministry of Sound. There were a group of Somalians whoโ€™d gotten highly intoxicated and unruly. I was forced to intervene when things escalated quickly. Itโ€™s a shame because people are quick to judge and being African myself, incidents like this can often paint an unfavourable image when they occur. In terms of the risks involved, I fully accept them. In fact, I believe theyโ€™re lower in comparison to those taken by the police, so this alone is reason enough for me to brave them.

    Right now, Iโ€™m planning to upgrade my license within the next two years and try and get my badge for close protection. Until I achieve my dream of becoming a police officer, body guarding is something else Iโ€™d like to try. I think itโ€™s important to have a goal, to aspire towards something. Otherwise, life will just pass you by and youโ€™ll feel unfulfilled.

    What appeals to me most about becoming a police officer, is the opportunity to help people and I believe door work provides the perfect training ground for this. Letโ€™s say you find yourself outside my bar and are randomly attacked by a mob of thugs, well I have a duty and a responsibility to protect you from harm, simply because you are within the vicinity of my establishment. This fills me with pride, because Iโ€™m obligated to help. Iโ€™m here to ensure your safety.

    To be successful in this work, you also need to know the area. Youโ€™ll be surprised how often people ask me for directions to the nearest tube station or fast-food restaurant. This job isnโ€™t just about playing the silent tough guy routine, itโ€™s about customer service. But on the flip side of that, if you ever appear rude or โ€˜too busyโ€™, it will only reflect badly on yourself and the establishment youโ€™re representing. Security is all about reading people, understanding and expressing good judgment.

    You must appear friendly and cooperative, but also maintain a sharp mind. The streets can be dark and unforgiving places. I often see a lot of loneliness, people wandering with no place to go, their eyes tinged with sadness. In a first world country, I believe it shouldnโ€™t be this way. Then there are the desperate types, chancers, those who have had the misfortune of a tough upbringing. They harbour strong feelings of bitterness and easily succumb to the lure of gangs, drugs and turn to petty crime. Doing this job, you sometimes feel like a spectator to all the chaos, but I like to think I can make a difference. I always try to help where I can. Thereโ€™s a homeless guy who often hangs around outside the bar a lot. The two of us got talking one day and became fast friends. Now he helps inside whenever weโ€™re short staffed, clearing up empties and the like. Itโ€™s always rewarding to offer help to those who need it. I sometimes wish I could take all the troubled kids off the street and show them their true potential. If they did the SIA training, theyโ€™d probably better understand the risks we take and see security people in a different light.

    Although I canโ€™t solve all the worldโ€™s problems, for now at least, Iโ€™ll continue to dream and make the streets that little bit safer โ€“ one good vibe at a time.โ€

    “This job isnโ€™t just about playing the silent tough guy routine”

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