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    a personal licence holder at a licensed venue

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    Does a Personal Licence Holder Need to Be On Site at All Times?

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      Does a personal licence holder need to be in a venue 7 days a week, 24 hours a day and 365 days a year to authorise the sale of alcohol? In a nutshell, no, but they do have responsibilities they must follow.

      This article explains the rules, clarifies the difference between a personal licence holder and a DPS (Designated Premises Supervisor), and covers what happens when things go wrong.

      Personal Licence Holder vs. Designated Premises Supervisor

      First, a quick clarification. The question is usually about the Designated Premises Supervisor (DPS), not personal licence holders generally.

      • Personal licence holder: Someone who has passed the APLH qualification and holds a licence allowing them to authorise alcohol sales.
      • Designated Premises Supervisor (DPS): The specific personal licence holder named on a premises licence as the person responsible for managing alcohol sales at that venue.

      Every premises selling alcohol must have one named DPS, and that person must hold a valid personal licence. A venue can employ multiple personal licence holders, and one person can be a DPS at more than one premises.

      Does the Designated Premises Supervisor Need to Be Present on the Premises?

      No. A Designated Premises Supervisor does not have to be present at the premises at all times, but they must be easy to contact by the licensing authorities when not present. If the Designated Premises Supervisor is not going to be at the premises, they must leave contact details with their staff.

      According to Home Office guidance, the DPS is expected to spend a significant amount of time on the premises and remain contactable at all timesโ€”particularly if problems arise.

      Who Can Sell Alcohol?

      Under section 19 of the Licensing Act 2003, every sale of alcohol must be made or authorised by a personal licence holder. However, the person physically serving doesn’t need to hold a licence themselves.

      In practice:

      • Bar staff without a personal licence can serve alcohol
      • A personal licence holder (the DPS or another licence holder) must have authorised those sales
      • The authorisation doesn’t require the licence holder to be present for each transactionโ€”a general authorisation is sufficient

      The section 182 statutory guidance confirms that the licence holder “does not have to be present on the premises or oversee each sale.”

      What Happens If the DPS Cannot Be Contacted?

      If a Designated Premises Supervisor is not on the premises and is not contactable for whatever reasonโ€”or not contactable within a reasonable timescaleโ€”it may result in further action being taken by the licensing authorities.

      This could include:

      • A formal warning
      • A licence review, which could lead to conditions being added, the licence being suspended, or the DPS being removed
      • In serious cases, prosecution if the DPS doesn’t hold a valid licence or if no DPS is in place

      Staff should always have the DPS’s current contact details readily available.

      What If There Is No DPS?

      If a premises has no DPS, or the DPS doesn’t hold a valid personal licence, alcohol sales are not permitted. The Home Office DPS factsheet states this clearly:

      “Where a licensed premises has no DPS, or where the DPS does not hold a valid personal licence, the sale of alcohol is not permitted.”

      The premises licence holder must appoint a new DPS before alcohol sales can resume.

      The Bottom Line

      While a Designated Premises Supervisor does not have to physically be present on the premises to legally authorise the sale and supply of alcohol, they do have a legal responsibility to ensure the law is being followed, that staff are trained on alcohol laws, and that they are contactable by licensing authorities if and when required.

      Ultimately, being a Designated Premises Supervisor and personal licence holder is a position of responsibilityโ€”one that doesn’t end at the end of the day.

      Bartender filling beer from bar pump at bar counter

      FAQs

      Can we sell alcohol if the DPS is on holiday?ย 

      Yes, provided the DPS remains contactable and has authorised staff to sell alcohol in their absence.

      Do all staff selling alcohol need a personal licence?ย 

      No. Sales must be authorised by a personal licence holder, but the person serving doesn’t need one themselves.

      What happens if a premises has no DPS?ย 

      Alcohol sales must stop. It’s illegal to sell alcohol without a valid DPS in place.

      Can I be DPS at more than one venue?ย 

      Yes. However, you must be able to manage each premises properly and remain contactable for all of them.

      How to Get a Personal Licence

      Thinking of applying for a personal licence? The APLH training course teaches you about the law and your legal responsibilities as a licence holder.

      Once you’ve passed, you can apply to your local council for your personal licence. If you’d rather skip the paperwork, our Easy Apply service handles the entire application for you. Get started today!

      Summary
      Article Name
      Does A Personal Licence Holder Need To Be On Site At All Times?
      Description
      While a Personal Licence holder and Designated Premises Supervisor is responsible for the sale and supply of alcohol within the business, do they actually need to be on site all the time?

      This blog is for informational purposes only. Please verify details independently before making decisions. Get Licensed is not liable for any actions based on this content.


      By Shahzad Ali

      Founder and CEO

      Shahzad writes about security training, workforce solutions, and the evolving private security industry.

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