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Frequently Asked Questions

Click on a course below to see list of FAQ's

Door Supervisor

Q: What is the aim of this course?
To work as a SIA Door Supervisor or SIA Security Guard in the UK you will need to have an SIA licence issued by the Security Industry Authority (SIA). One of the requirements of the SIA licence is that you hold a recognised qualification, and the Level 2 Award in Door Supervision is the requirement for the SIA Licence. The SIA Door Supervisor course is run over three days and has 30 hours of tuition with 2 hours of exams. The exams consist of four multiple choice papers with pass marks of 70% and a physical intervention assessment. NOTE: If you work as a Door Supervisor without an SIA licence you are liable to a fine and/or prison time. For more information on SIA licensing or the SIA Door Supervisor course please call us for details.   
Q: Who is this course for?
New entrants to the security industry and those who are returning to it having previously worked prior to the introduction of SIA licensing in 2004. WIll need to undertake the SIA training to be able to apply for the SIA licence
Q: What are the benefits?
The SIA recognised Level 2 Award for Door Supervisors  will enable you to apply to the SIA for a Door Supervisor licence, and by obtaining this SIA licence you will increase your employment opportunities. Although the course syllabus will provide you with the basic knowledge needed to pass the exams, our instructors will also demonstrate to you the real life practicalities of being a SIA Door Supervisor or SIA Security Guard, so that when you eventually start work you will feel much more confident in your new role.
Q: How can I book the course?
You can book the course online (Click here to Book Online) or by calling us on 0845 838 7074.
Q: Can I pay by debit or credit card?
Yes you can pay using your credit card or debit card on the internet, and over the phone, however we do not accept card payments at the venue.
Q: Can I pay on the day?
Yes, you may pay on the day in cash, however you will not be entitled for the Online Discount.
Q: Is the course cheaper if I book in advance?
Yes, the course is £20 cheaper if you book and pay online atleast 4 weeks in advance.
Q: When will I receive my result?
Results are mostly (95% of the time) published on our website after 14 working days of exam date. We aim to notify you the same day your training provider forwards the results to us.  We will also send you an SMS to inform you when your results are available.
Q: When will I receive my certificate?
Certficates are dispachted 4 - 6 weeks after successful course completion via Royal Mail - Recorded Delivery. We aim to post your certificate within 2 days after receiving it from your training provider. We will send you an email with the tracking number when your certificate is dispatched.
Q: Do I need my certificate to apply for SIA Licence?
No, you do not need your certificate to apply for SIA Licence. You can apply for SIA Licence as soon as you have your result.
Q: I want to work as a Security Guard, is this course right for me?
Yes, you may work as a security guard if you hold a Door Supervisor licence, however will not be allowed to work as a Door Supervisor if you hold a security guard licence. This makes Door Supervisor course more valuable. Tesco/Asda and now most shopping centres are licenced premises reducing the possibility of working at different sites.
Q: Do I have to complete the e-learning?
E-Learning is madatory and must be completed before the course by logging on to http://e.get-licensed.co.uk.
Q: What ID documents do I have to bring along?
It is an awarding organisation requirement to do identity check for all security related qualifications, therefore candidates who are attending Licence linked course are requested to provide the following upon arrival; Two passport size photos Original passport of any nationality or UK photo drivers licence Two forms of address proof (originals) Please see the joining instructions as a range of other documents can be accepted.
Q: Will the course material be provided?
Yes, we will provide you with the full course material on a CD, it is recommended that you bring along a laptop computer.
Q: Who will be my training provider?
Your training provider will depend on your location and the particular course you've booked. You will receive full details of your training provider once you've booked and paid for your course.
Q: What happens to my money after I book?
When you book and pay, we hold your funds securely, until after your course date. The provider of the class(es) will receive your payment directly from us 1 week after this date. This protects both us and you from providers who might set up pretending to provide classes that don't exist and so keep us both safe from fraud.  
Q: Who am I booking with?
You are booking with the provider of the courses or class that want to attend, not with Get Licensed. Get Licensed Marketplace is simply the booking platform - we provide the technology and the payment processing that allows you to book online, but the provider of the course or class is who you are booking with. They are responsible for the delivery of the class, not Get Licensed, and your contract is with the provider of the class, not Get Licensed.
Q: What name will appear on my card statement?
Since all bookings are taken using Get Licensed secure booking and payment system, the name that will appear on your statement will be Get Licensed/EFS, rather than that of the provider of the class.
Q: How do I speak to the provider of the training I have booked?
Once you have booked and paid, we will send you the provider's details so that you can make contact if you need to. We will also send the provider your contact details so that they can talk to you if there is subsequently a problem. We do not release your contact details or those of the provider until after your booking is confirmed to protect buyers and seller and protect the integrity of the Marketplace
Q: I paid but I have not received a booking confirmation email
If you completed the booking process and did not receive any error messages along the way, then this means that it is possible that your email confirmation has become stuck in spam or junk mail filters. Please check your junk mail folders for the email. If you still cannot find the email, then please contact us at using the green support tab on our homepage in order to be sent another copy of your booking confirmation.
Q: I did not like my training and would like to lodge a formal complaint, what do I do?
You need to take this up with the provider of the class, not with Get Licensed. Get Licensed's role is to provide you with access to as wide a range of options for classes as possible, and to make it easy to book them online, but we cannot arbitrate between attendees and providers over disagreements about class content. When you buy a class using Get Licensed Marketplace, you do so on the basis of the information supplied by the provider at the time of booking, so any queries or disputes need to be raised with the provider directly. The information provided about classes and providers is created by the provider, not by Get Licensed and by booking using this platform, you acknowledge this.

Security Guard

Q: I want to work as a Security Guard in the retail sector, is this course right for me?
Yes, you may work as a security guard if you hold a Security guard licence, however will not be allowed to work as a Door Supervisor if you hold a security guard licence. This makes Door Supervisor course more valuable. Tesco/Asda and now most shopping centres are licenced premises reducing the possibility of working at different sites.
Q: What is the aim of the course?
To work as a SIA Door Supervisor or SIA Security Guard in the UK you will need to have an SIA licence issued by the Security Industry Authority (SIA). One of the requirements of the SIA licence is that you hold a recognised qualification, and the Level 2 Award in Security Guarding is the requirement for the SIA Licence. The SIA Security Guarding course is run over three days and has 22 hours of tuition with 2 hours of exams. The exams consist of three multiple choice papers with pass marks of 70% and a physical intervention assessment. NOTE: If you work as a Security Guard under contract with a security company without an SIA licence you are liable to a fine and/or prison time. For more information on SIA licensing or the SIA Security Guard course please call us for details.
Q: Who is this course for?
New entrants to the security industry and those who are returning to it having previously worked prior to the introduction of SIA licensing in 2004. WIll need to undertake the SIA training to be able to apply for the SIA licence
Q: What are the benefits?
The SIA recognised Level 2 Award for Security Guarding  will enable you to apply to the SIA for a Door Supervisor licence, and by obtaining this SIA licence you will increase your employment opportunities. Although the course syllabus will provide you with the basic knowledge needed to pass the exams, our instructors will also demonstrate to you the real life practicalities of being a SIA Security Guard, so that when you eventually start work you will feel much more confident in your new role.
Q: How can I book this course?
You can book the course online (Click here to Book Online) or by calling us on 0845 838 7074.  
Q: Can I pay by debit or credit card?
Yes you can pay using your credit card or debit card on the internet, and over the phone, however we do not accept card payments at the venue.
Q: Can I pay on the day?
Yes, you may pay on the day in cash, however you will not be entitled for the Online Discount.
Q: Is the course cheaper if I book in advance?
Yes, the course is £20 cheaper if you book and pay online atleast 4 weeks in advance.
Q: When will I receive my result?
Results are mostly (95% of the time) published on our website after 14 working days of exam date. We aim to notify you the same day your training provider forwards the results to us.  We will also send you an SMS to inform you when your results are available.
Q: When will I receive my certificate?
Certficates are dispachted 4 - 6 weeks after successful course completion via Royal Mail - Recorded Delivery. We aim to post your certificate within 2 days after receiving it from your training provider. We will send you an email with the tracking number when your certificate is dispatched.
Q: Do I need my certificate to apply for SIA Licence?
No, you do not need your certificate to apply for SIA Licence. You can apply for SIA Licence as soon as you have your result.
Q: Do I have to complete the e-learning?
E-Learning is madatory and must be completed before the course by logging on to http://e.get-licensed.co.uk.  
Q: What ID documents do I have to bring along?
It is an awarding organisation requirement to do identity check for all security related qualifications, therefore candidates who are attending Licence linked course are requested to provide the following upon arrival; Two passport size photos Original passport of any nationality or UK photo drivers licence Two forms of address proof (originals) Please see the joining instructions as a range of other documents can be accepted.
Q: Will the course material be provided?
Yes, we will provide you with the full course material on a CD, it is recommended that you bring along a laptop computer.
Q: Who will be my training provider?
Your training provider will depend on your location and the particular course you've booked. You will receive full details of your training provider once you've booked and paid for your course.
Q: What happens to my money after I book?
When you book and pay, we hold your funds securely, until after your course date. The provider of the class(es) will receive your payment directly from us 1 week after this date. This protects both us and you from providers who might set up pretending to provide classes that don't exist and so keep us both safe from fraud.
Q: Who am I booking with?
You are booking with the provider of the courses or class that want to attend, not with Get Licensed. Get Licensed Marketplace is simply the booking platform - we provide the technology and the payment processing that allows you to book online, but the provider of the course or class is who you are booking with. They are responsible for the delivery of the class, not Get Licensed, and your contract is with the provider of the class, not Get Licensed.
Q: What name will appear on my card statement?
Since all bookings are taken using Get Licensed secure booking and payment system, the name that will appear on your statement will be Get Licensed/EFS, rather than that of the provider of the class.
Q: How do I speak to the provider of the training I have booked?
Once you have booked and paid, we will send you the provider's details so that you can make contact if you need to. We will also send the provider your contact details so that they can talk to you if there is subsequently a problem. We do not release your contact details or those of the provider until after your booking is confirmed to protect buyers and seller and protect the integrity of the Marketplace
Q: I paid but I have not received a booking confirmation email
If you completed the booking process and did not receive any error messages along the way, then this means that it is possible that your email confirmation has become stuck in spam or junk mail filters. Please check your junk mail folders for the email. If you still cannot find the email, then please contact us at using the green support tab on our homepage in order to be sent another copy of your booking confirmation.
Q: I did not like my like training and would like to lodge a formal complaint, what do I do?
You need to take this up with the provider of the class, not with Get Licensed. Get Licensed's role is to provide you with access to as wide a range of options for classes as possible, and to make it easy to book them online, but we cannot arbitrate between attendees and providers over disagreements about class content. When you buy a class using Get Licensed Marketplace, you do so on the basis of the information supplied by the provider at the time of booking, so any queries or disputes need to be raised with the provider directly. The information provided about classes and providers is created by the provider, not by Get Licensed and by booking using this platform, you acknowledge this.

CCTV Training

Q: What is the aim of this course?
The need for quality training of Closed Circuit Television (Public Space Surveillance) Operatives has long been recognised. Too often a highly sophisticated system has been carefully planned, expertly installed and commissioned with little or no thought given to the training of those people responsible for its use. This three-day course is designed to assist companies in the provision of basic job training that meets the SIA requirements for licensing. Delegates will gain an in-depth understanding of the current legislation pertinent to their work and invaluable knowledge relating to the purpose and principles of CCTV surveillance systems.
Q: Who is it for?
This course is appropriate to new entrants to the industry; people transferring from other security functions, as well as those, whose job includes some elements of Closed Circuit Television (Public Space Surveillance), and existing security staff requiring a qualification in order to apply for an SIA licence.
Q: What are the benefits of this course?
On completion of this course, candidates will have achieved the required level of knowledge and understanding in the areas listed.
Q: How can I book this course?
You can book the course online (Click here to Book Online) or by calling us on 0845 838 7074.
Q: Can I pay by debit or credit card?
Yes you can pay using your credit card or debit card on the internet, and over the phone, however we do not accept card payments at the venue.
Q: What if I fail the CCTV exam?
If you fail the CCTV exam, you may resit for the exam at an extra cost of £40.
Q: When will I receive my result?
Certficates are dispachted 4 - 6 weeks after successful course completion via Royal Mail - Recorded Delivery. We aim to post your certificate within 2 days after receiving it from your training provider. We will send you an email with the tracking number when your certificate is dispatched.
Q: When will I receive my certificate?
Certficates are dispachted 4 - 6 weeks after successful course completion via Royal Mail - Recorded Delivery. We aim to post your certificate within 2 days after receiving it from your training provider. We will send you an email with the tracking number when your certificate is dispatched.
Q: Do I need my certificate to apply for SIA Licence?
No, you do not need your certificate to apply for SIA Licence. You can apply for SIA Licence as soon as you have your result.
Q: Does this course involve practical work with CCTV systems?
Yes, this course involves hands-on experience working with CCTV systems.
Q: It has been over 10 working days and I still have not got my result, what do I do?
We aim to notify you the same day your training provider forwards us your result. You can check your result ONLINE from our website by entering your email adress and post code. However If you cannot see your result, please call us on our dedicated Results Line : 0845 838 7074 select (Option 3)
Q: My name is spelt wrong on the certificate, what do I do?
If your name is spelt wrong on your certificate, you will have to send us a copy of your passport or driver's licence and we will re-issue you a new certificate, please note it takes over 10 days to recieve a new certificate.
Q: What if my certificate is lost in the post?
A new certificate can be ordered at an extra cost of £35.
Q: Do I have to complete the e-learning?
E-Learning is mandatory and must be completed before the course by logging on to http://e.get-licensed.co.uk.
Q: What ID documents do I have to bring along on the course?
It is an awarding organisation requirement to do identity check for all security related qualifications, therefore candidates who are attending Licence linked course are requested to provide the following upon arrival; Two passport size photos Original passport of any nationality or UK photo drivers licence Two forms of address proof (originals) Please see the joining instructions as a range of other documents can be accepted.
Q: I have already done my Security Guard or Door Supervisor training, do I have to attend the full course?
If you have completed your Door Supervisor or Security Guard training after August 2010 and have the new QCF qualfication, you will be exempt from the Unit 1 - Working in the Private Security Industry unit.
Q: Will the course material be provided?
Yes, we will provide you with the full course material on a CD, it is recommended that you bring along a laptop computer.
Q: Who will be my training provider?
Your training provider will depend on your location and the particular course you've booked. You will receive full details of your training provider once you've booked and paid for your course.
Q: What happens to my money after I book?
When you book and pay, we hold your funds securely, until after your course date. The provider of the class(es) will receive your payment directly from us 1 week after this date. This protects both us and you from providers who might set up pretending to provide classes that don't exist and so keep us both safe from fraud.
Q: Who am I booking with?
You are booking with the provider of the courses or class that want to attend, not with Get Licensed. Get Licensed Marketplace is simply the booking platform - we provide the technology and the payment processing that allows you to book online, but the provider of the course or class is who you are booking with. They are responsible for the delivery of the class, not Get Licensed, and your contract is with the provider of the class, not Get Licensed.
Q: What name will appear on my card statement?
Since all bookings are taken using Get Licensed secure booking and payment system, the name that will appear on your statement will be Get Licensed/EFS, rather than that of the provider of the class.
Q: How do I speak to the provider of the training I have booked?
Once you have booked and paid, we will send you the provider's details so that you can make contact if you need to. We will also send the provider your contact details so that they can talk to you if there is subsequently a problem. We do not release your contact details or those of the provider until after your booking is confirmed to protect buyers and seller and protect the integrity of the Marketplace
Q: I paid but I have not received a booking confirmation email
If you completed the booking process and did not receive any error messages along the way, then this means that it is possible that your email confirmation has become stuck in spam or junk mail filters. Please check your junk mail folders for the email. If you still cannot find the email, then please contact us at using the green support tab on our homepage in order to be sent another copy of your booking confirmation.
Q: I did not like my like training and would like to lodge a formal complaint, what do I do?
You need to take this up with the provider of the class, not with Get Licensed. Get Licensed's role is to provide you with access to as wide a range of options for classes as possible, and to make it easy to book them online, but we cannot arbitrate between attendees and providers over disagreements about class content. When you buy a class using Get Licensed Marketplace, you do so on the basis of the information supplied by the provider at the time of booking, so any queries or disputes need to be raised with the provider directly. The information provided about classes and providers is created by the provider, not by Get Licensed and by booking using this platform, you acknowledge this.

Close Protection

Q: What is the aim of the Close Protection Course?
To work as a SIA Close Protection Operative (CPO) or Bodyguard (BG) in the UK you will need to have an SIA licence issued by the Security Industry Authority (SIA). One of the requirements of the SIA licence is that you hold a recognised qualification, and the Level 3 Close Protection Operative meets the requirement for the SIA Licence. The SIA Close Protection course is run over fourteen days and has 140 hours of tuition and 1.5 hours of exams. The exams consist of one multiple-choice paper. A Close Protection licence is required when guarding one or more individuals against assault or against injuries that might be suffered in consequence of the unlawful conduct of others. This applies if your services are supplied for the purposes of or in connection with any contract to a consumer. NOTE: If you work as a Close Protection Operative, Door Supervisor or Security Officer without an SIA licence you are liable up to a fine of £5000 and/or up to 6 months in prison. For more information on SIA licensing or the SIA Door Supervisors course please call us for details. We run the Close Protection Operative course in London and Manchester.
Q: Who is the Close Protection Operative CPO for?
New entrants to the security industry and those who are returning to it having previously worked prior to the introduction of SIA licensing in 2004. Everyone will need to undertake the SIA training to be able to apply for the SIA licence. Exemptions may apply if appropriate qualifications from a recognised Awarding Body were obtained less than three years ago. Please call us for full details.
Q: What are the benefits of the Close Protection Operative?
The SIA recognised Level 3 Close Protection Operatives will enable you to apply to the SIA for a Door Supervisor licence, and by obtaining this SIA licence you will increase your employment opportunities. You can work as a Close Protection Operative, Door Supervisor or Security Officer. Although the course syllabus will provide you with the basic knowledge needed to pass the exams, our instructors will also demonstrate to you the real life practicalities of being a SIA Close Protection Operative, SIA Door Supervisor or SIA Security Guard, so that when you eventually start work you will feel much more confident in your new role.
Q: What is the length of the course?
14 Days Close Protection 17 Days Close Protection  + First Aid at Work
Q: If I pay a deposit, can I still avail the online discount?
If you pay a 20% deposit, you will still be entitled for the online discount.
Q: What is the average hourly rate for Close Protection Operatives?
Close Protection Operatives or Bodyguards can make anywhere between £20 - £40 an hour depending on the contract. Some CPO's working in war zones can make upto £500 per day.
Q: What if I am not happy with my training provider?
Get Licensed only outsources training to quality training providers. However if you are not satisfied with the service provided by your training provider please contact us and we will investigate the matter.

Top-up Training for Door Supervisors

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Advanced PI and Handcuff

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Emergency First Aid at Work

Q: How long is this course for?
Basic first aid training course runs for 6 hours.
Q: What will I learn on this course?
You will learn how to deal with First Aid situations, giving CPR, dealing with shock, bleeding etc.
Q: Is this course a legal requirement?
No, this course is not a legal requirement, but its essential to safe life.
Q: How will I be assessed?
Basic First Aid course is an interactive course, learners are assessed on the course, there are no exams. Certificates will be given if attendance is full.
Q: Is this course good for Door Supervisors & Security Guards?
Yes, this course is very good for people working as Doormen or Security Guards as they are more exposed to work place accidents.
Q: What is the course cost?
The normal cost of the course is £120, but you can get a £20 discount if you pay online.
Q: Why is Get Licensed not conducting the training when I booked my course with them?
Get Licensed is not a training provider itself. We connect candidates to the best training providers across the UK.
Q: Who will be my training provider?
As we use a number of trainining providers depending on your location and training course, information regarding your training provider is only available after you book the course.
Q: What if I am not happy with my training provider?
Get Licensed only outsources training to quality training providers. However if you are not satisfied with the service provided by your training provider please contact us and we will investigate the matter.

APLH - Personal Licence

Q: Who is the Course for?
The Personal Licence award is a nationally recognised qualification designed for anyone authorising the retail sale of alcohol in licensed premises including * Pubs * Bars * Hotels * Restaurants * Off Licences * Supermarkets * Convenience stores * Sports & Social Clubs * Entertainment establishments * Nightclubs * Leisure parks * Casinos * Any other venues where alcohol is sold
Q: How is the course assessed?
40 multiple-choice questions test at the end of the course.
Q: How long will the results take?
Results are given within 10 working days for paper based exam. We aim to inform you the same day your training provider forwards us your result.
Q: What is the cost of the course?
Get Licensed offers nationwide NCPLH/APLH training at the cost of £119, which includes all training materials and examination cost.
Q: How do I apply for personal licence?
After passing your PLH course, you will have to contact your local council to apply for your licence. A Personal Licence application at present costs £37.00. You will also need to pay for a criminal records check. If you do this online via Disclosure Scotland it will cost £22.00
Q: How long is a personal licence valid for?
A personal licence is valid for 10 years.
Q: What is the difference between classroom based and e-learning.
Classroom courses are held at our centres in London, Birmingham, Manchester and Leeds followed by an exam, for the convenience of our attendees they also have an option to complete the e-learning and attend the exam only in any city near them.
Q: Do I have to complete the e-learning?
If you have selected an exam only location it is mandatory for you to complete the e-learning by logging on to http://e.get-licensed.co.uk
Q: Who will be my training provider?
As we use a number of trainining providers depending on your location and training course, information regarding your training provider is only available after you book the course.
Q: What happens to my money after I book?
When you book and pay, we hold your funds securely, until after your course date. The provider of the class(es) will receive your payment directly from us 1 week after this date. This protects both us and you from providers who might set up pretending to provide classes that don't exist and so keep us both safe from fraud.
Q: Who am I booking with?
You are booking with the provider of the courses or class that want to attend, not with Get Licensed. Get Licensed Marketplace is simply the booking platform - we provide the technology and the payment processing that allows you to book online, but the provider of the course or class is who you are booking with. They are responsible for the delivery of the class, not Get Licensed, and your contract is with the provider of the class, not Get Licensed
Q: What name will appear on my card statement?
Since all bookings are taken using Get Licensed secure booking and payment system, the name that will appear on your statement will be Get Licensed/EFS, rather than that of the provider of the class.
Q: How do I speak to the provider of the training I have booked?
Once you have booked and paid, we will send you the provider's details so that you can make contact if you need to. We will also send the provider your contact details so that they can talk to you if there is subsequently a problem. We do not release your contact details or those of the provider until after your booking is confirmed to protect buyers and seller and protect the integrity of the Marketplace
Q: I paid but I have not received a booking confirmation email
If you completed the booking process and did not receive any error messages along the way, then this means that it is possible that your email confirmation has become stuck in spam or junk mail filters. Please check your junk mail folders for the email. If you still cannot find the email, then please contact us at using the green support tab on our homepage in order to be sent another copy of your booking confirmation.
Q: I did not like my like training and would like to lodge a formal complaint, what do I do?
You need to take this up with the provider of the class, not with Get Licensed. Get Licensed's role is to provide you with access to as wide a range of options for classes as possible, and to make it easy to book them online, but we cannot arbitrate between attendees and providers over disagreements about class content. When you buy a class using Get Licensed Marketplace, you do so on the basis of the information supplied by the provider at the time of booking, so any queries or disputes need to be raised with the provider directly. The information provided about classes and providers is created by the provider, not by Get Licensed and by booking using this platform, you acknowledge this.

City and Guilds - PTLLS-6302

Q: What are the requirements for new teachers wishing to teach in the lifelong learning sector?
From September 2007, all teachers, tutors, trainers, lecturers or instructors are required to hold a professional certificate. (as per the new reforms to initial teacher training introduced in England) From that day on, all new teachers in the learning and skills sector (all post-16 education including FE, adult and community learning, work based learning and offender education) in England are required to take qualifications which form part of the Qualified Teacher Learning and Skills (QTLS) framework and pilot Qualifications Credit Framework (QCF), and gain licensed practitioner status – QTLS/ATLS. Teachers in a ‘full’ teaching role have five years in which to meet these requirements.
Q: Who is affected by the reforms?
All teachers in the lifelong learning sector who deliver LSC-funded training and qualifications, and who teach in contexts such as: FE colleges; specialist colleges; work-based learning (WBL); Learning and Skills Council (LSC) funded voluntary and community based learning; and armed forces learning.
Q: What is 7303 PTLLS?
PTLLS is the acronym for the Award in Preparing to Teach in the Lifelong Learning Sector. It is both an introductory course and professional qualification which gives a threshold status to teach. It is a mandatory qualification for all new teachers who teach publicly funded provision. It has been designed to develop and accredit the breadth of knowledge and skills required by teachers to develop and manage the learning process. It is a one unit award comprising five ‘sections’. The award has a credit value of 6 credits on the QCF. It forms the first unit/module of all 120 credit diploma qualifications and the 24 credit CTLLS programme; it can therefore be offered as an integrated unit/module or as a discrete award. If taken as a stand-alone qualification, it can receive accreditation of prior learning (APL) within 7304 CTLLS, 7305 DTLLS, and the level 5 subject specialist diplomas for literacy, ESOL and numeracy (120 credits).
Q: Who is this course aimed at? / Who needs this course?
This is an intensive course for anyone who works or wants to work as • Teachers/Trainers/Tutors in the Lifelong Learning Sector and Adult/Community Education • Trainers of personnel in commerce, industry, public and voluntary sectors or HM forces • Technician and Support Staff in Further and Adult Education • Part-time teachers in Further and Adult Education
Q: What are the entry requirements?
Basically, there are no formal entry requirements for this qualification, but candidates must be considering a subject for delivery and be aiming to achieve / or have achieved a qualification and experience for their subject/skill at the appropriate level. However, candidates will be expected to • be aged 21 or over • have a qualification or experience in the subject they want to teach (only if you want to take the CTLLS/DTLLS) • have at least a Level 2 of Literacy and Numeracy (only if you want to take the CTLLS/DTLLS) • be competent in written and spoken English • be prepared to do up to three hours self-study every day of the course • enjoy the idea of studying as a part of a group of people from different subject areas and backgrounds • have enough passion, patience and persistence to clear it all off in a single shot • attend a College interview and complete a written assessment test It is a demanding course, and trainees must commit a lot of time and effort to it.
Q: What is the duration of the course? / How long is the course?
The course will last for 4 full days. The sessions will start at 10 a.m. and finish by 5 p.m. So, it will be a purely intensive course.
Q: What will I study on the course? / What are the course contents?
The topics in the course are: • Section 1: Understand own role, responsibilities and boundaries of role in relation to teaching • Section 2: Understand appropriate teaching and learning approaches in the specialist area • Section 3: Demonstrate session planning skills • Section 4: Understand how to deliver inclusive sessions which motivate learners • Section 5: Understand the use of different assessment methods and the need for record keeping
Q: Will I complete the entire course in just 4 days?
Yes. By the end of the 4th day, you should have completed both your assignments on this course.
Q: Should I already be a teacher? / Do I need previous teaching experience?
No, it is not a mandatory requirement that you should be a teacher. However, if you are a teacher, trainer, tutor or instructor it is an added benefit.
Q: Can any of my previous knowledge be accredited for this course?
There is no real opportunity for APL with this course. We have a lot of people who have trained for years and need a recognised qualification. It is far easier because of the assignments and the whole course getting over in just 2 weeks time over just 4 days.
Q: Is the micro-teaching compulsory? / Will I have to teach on the course?
Yes, it is a mandatory requirement of the course. You must do it.
Q: What subjects can I do my micro-teaching session on?
You can do it on any subject that you wish. You can make life a lot easier for yourself by doing something that you may have already prepared and deliver regularly. It can simply be anything – say Maths, Indian head massage, Adobe Photoshop, security, first-aid, English as a foreign language... Anything means anything that can be taught!!!
Q: How am I assessed? / How does assessment take place?
This qualification is centre assessed using different types of assessment, including supervision of micro-teaching, written assignments, reports, coursework and a journal of teaching and discussion. You will be assessed through a series of written and practical tasks. The assessment is criterion referenced, based on the achievement of specified criteria. Each of the units contains contextualised pass criteria for unit assessment in each case. So, students are expected to maintain a satisfactory record of attendance, punctuality and professional conduct throughout the course.
Q: How much teaching practice is required?
Candidates are required to undertake a minimum of 30 minutes micro-teaching (delivery of a teaching session to peers in a learning setting) or teaching practice. This time falls into candidates’ non-contact hours within the programme. Full guidance is provided in the qualification handbook.
Q: What is the observation requirement?
The minimum 30 minutes micro-teach / teaching practice delivery must be observed by the tutor/observer, who must give feedback and complete an observation report provided in the appendices of the qualification handbook. Observations should last for a minimum of 15 minutes for each session. For micro-teaching observation, feedback must be given by the candidate’s peer group. There must be a minimum of three peer evaluations per candidate per micro-teaching session.
Q: Is a teaching practice portfolio required?
Candidates are encouraged to compile a teaching practice portfolio during their programme of study. The portfolio should be a concise log of micro-teaching / teaching practice undertaken and should include their log of 30 minutes micro-teaching / teaching practice and evidence relating to their learners/peers, session planning, delivery and evaluation. It will include observations of their teaching by the course team and their peers (for micro-teaching only) for at least 30 minutes of their teaching in total (minimum of 15 minutes each session). The teaching practice portfolio is not a mandatory requirement of the PTLLS Award, but is deemed good practice.
Q: Is a reflective learning journal required?
Candidates should write a reflective learning journal from the commencement of the programme. They are permitted to use their own journal format during the course or use the pro forma provided in the appendices of the qualification handbook. Candidates must complete a journal entry after each assessment task (e.g. task1, task 2, task 3, etc) completed for the theory and practical assessments and/or each session attended throughout the PTLLS programme.
Q: What does the cost of the course include?
It includes registration with the awarding body, tuition fee, assessment and certification. Once you have been accepted by the college, the full payment is required to be paid in order to secure a place.
Q: What will be the benefits of doing the course? / What are the course outcomes?
PTLLS is aimed at those who have industry experience and seek to change or improve career prospects by entering the teaching profession, particularly in the lifelong learning sector. It is also suitable for those who instruct in the hospitality, arts, security and leisure environment, such as fitness and martial arts instructors. The PTLLS confers a THRESHOLD LICENSE TO TEACH in the Lifelong Learning Sector. Successful trainees have made a successful lifetime career in teaching with the help of this course.
Q: What is the next step? / What are the progression routes?
Progression courses from the 7303 scheme are the: 7304 Scheme - Certificate in Teaching in the Lifelong Learning Sector (CTLLS). This qualification is appropriate for those in an Associate Teacher Role or who are involved in work based learning training, assessment and support; 7305 Scheme – Diploma in Teaching in the Lifelong Learning Sector (DTLLS). This is appropriate for those in a Full Teacher Role. All teachers in the full role must complete this requirement within 5 years. Candidates may carry forward the 6 credits achieved through the PTLLS Award into both CTLLS and DTLLS, as it forms a mandatory introductory unit for both qualifications.
Q: Where can I get more information? / How do I find out more information?
We have tried to give you all the details in our package. Yet, if you want more of it, you can visit any of these websites... www.cityandguilds.com www.lluk.org www.standardsverificationuk.org/ www.ifl.ac.uk www.ukstandards.org
Q: What is distance learning?
The Get Licensed’s unique, world-leading style of distance learning enables you to learn in your own time, at home or wherever you choose – reading, watching or listening to material supplied, doing course activities and assignments with regular support from your tutor.    
Q: Do I get support whilst doing distance learning?
You’ll enjoy full support throughout your studies, with a tutor (or study adviser depending on the teaching arrangements for the course you choose) to guide, advise and offer comprehensive feedback on your coursework. Your tutor can be contacted by phone or online, and will lead group tutorials and seminars.
Q: What is Virtual Live Classroom?
Live Virtual Class is comparable to our traditional in - class training without the need for expensive travel. With the latest in collaborative technology, top instructors, cutting-edge curriculum, and hands-on labs, we offer an exciting combination of traditional content and interactive learning. You will remotely join a training event using our cutting edge technology and be a part of a class.   Same expert instructors as our classroom training Same content - enhanced for online delivery Save time and money by avoiding expensive travel Efficient training for coworkers across multiple locations Classes available both day and night Train at home, office, or anywhere you have an Internet connection Lab access for full duration of class 100% Student Satisfaction Program
Q: What is the difference between distance learning and virtual classroom?
DIstance learning is self paced and you do not have to attend any sessions, you can use the study materials provided and complete this course at your own pace. Live Virtual Classroom is like attending a training event but instead of traveling you take part from your home, office or anywhere else in a live classroom where you can interact with your tutor and other students.  
Q: Why is Get Licensed not conducting the training when I booked my course with them?
Get Licensed is not a training provider itself. We connect candidates to the best training providers across the UK.
Q: Who will be my training provider?
As we use a number of trainining providers depending on your location and training course, information regarding your training provider is only available after you book the course.
Q: What if I am not happy with my training provider?
Get Licensed only outsources training to quality training providers. However if you are not satisfied with the service provided by your training provider please contact us and we will investigate the matter.