What is a booking office licence?
While taxi and private hire car apps like Uber are aplenty, many people still prefer to book transport from a local taxi operator.
In Scotland, it is a legal requirement to have a booking office licence if you are a taxi operator that take bookings for 4 or more taxis and private hire cars.
You must have a booking office licence for the premises where the bookings are taken. The licence can be in the name of an individual person, a partnership, limited partnership or limited company. You must also name the person responsible for the day-to-day management of the office.
How to apply for a booking office licence
Booking office licence applications must be made via your local council. You can find the contact details for your local council at the Official UK Government Website.
Conditions of booking office licence
Once you have a booking office licence, you must keep records of:
- every booking made from your premises
- the registration number of the vehicle hired and the name of the driver for every booking
You must also make sure that the vehicles and drivers you use have the correct licences. The local council may add local conditions for granting or renewing licences.
NOTE - The police or local council can inspect your premises at any reasonable time. You must be able to produce any records that you should be keeping under the terms of your licence, otherwise you may face paying a fine.