In Scotland, you need a booking office licence for operating premises that take bookings for 4 or more taxis and private hire cars.
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Unlimited exam retakes till you Pass
Get your exam results the same day
Full refund if you don't pass. Terms apply
95% pass rate
While taxi and private hire car apps like Uber are aplenty, many people still prefer to book transport from a local taxi operator.
We make getting your booking office licence a simple, stress-free process ✅
You must have a booking office licence for the premises where the bookings are taken. The licence can be in the name of an individual person, a partnership, limited partnership or limited company. You must also name the person responsible for the day-to-day management of the office.
Booking office licence applications must be made via your local council. You can find the contact details for your local council at the Official UK Government Website.
Once you have a booking office licence, you must keep records of:
✅ every booking made from your premises.
✅ the registration number of the vehicle hired and the name of the driver for every booking.
You must also make sure that the vehicles and drivers you use have the correct licences. The local council may add local conditions for granting or renewing licences.
Anyone who runs a taxi booking office that take bookings for 4 or more taxis and private hire cars.
No licence is required where the number of relevant vehicles in respect of which bookings are taken does not at any time exceed 3 vehicles.
A booking office licence usually lasts for 3 years, after which you’ll need to renew it, following the same process with your local council.
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