For individuals who are looking for a challenging and rewarding career as a Door Supervisor
Total Guided Learning Hours: 10
Learning Outcomes
LO1: Know the purpose and main features of the private security industry
LO2: Understand the legislation that is relevant to people working in the private security industry
LO3: Understand relevant aspects of health and safety in the workplace
LO4: Know how to apply the principles of fire safety
LO5: Know how to deal with non-fire-related workplace emergencies
LO6: Understand the principles of effective communication and customer care in the private security industry
Guided Learning Hours: 10
Learning Outcomes
LO1: Understand the behaviour appropriate for individual door supervisors, as defined by the Security Industry Authority?s (SIA) Standards of Behaviour
LO2: Understand the elements of civil and criminal law relevant to door supervisors
LO3: Understand search procedures and the reasons for having them
LO4: Understand the powers of arrest and related procedu
LO5: Understand relevant drug legislation and its relevance to the role of the door supervisor
LO6: Understand incident recording and crime scene preservation
LO7: Understand licensing law and social responsibility
LO8: Understand and be able to follow procedures for emergency situations
Guided Learning Hours: 8
Learning Outcomes
LO1: Understand the principles of conflict management appropriate to their role
LO2: Understand how to recognise, assess and reduce risk in conflict situations
LO3: Understand how to communicate effectively in emotive situations and de-escalate conflict
LO4: Understand how to develop and use problem solving strategies for resolving
LO5: Understand conflict good practice to follow after conflict situations
Guided Learning Hours: 10
Learning Outcomes
LO1: Understand physical interventions and the legal and professional implications of their use
LO2: Understand how to reduce the risk of harm when physical intervention skills are used
LO3: Be able to use non-pain related physical skills to protect yourself and others from assault
LO4: Be able to use non-pain related standing holding and escorting techniques, including non-restrictive and restrictive skills
LO5: Understand good practice to follow after physical interventions
| Location | Date | Online Price | On the Day Price | Book Now |
| Belfast | £210 | £230 | ![]() |
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| Birmingham - Broad Street | £190 | £210 | ![]() |
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| Birmingham - Walsall | £190 | £210 | ![]() |
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| Blackpool | £210 | £230 | ![]() |
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| Bolton | £210 | £230 | ![]() |
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| Brighton | £210 | £230 | ![]() |
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| Bristol | £210 | £230 | ![]() |
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| Cardiff | £190 | £210 | ![]() |
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| Chelmsford | £150 | £170 | ![]() |
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| Dundee | £210 | £230 | ![]() |
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| Edinburgh | £210 | £230 | ![]() |
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| Folkestone | £210 | £230 | ![]() |
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| Glasgow | £210 | £230 | ![]() |
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| Leeds | £190 | £210 | ![]() |
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| Leicester | £190 | £210 | ![]() |
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| Liverpool | £210 | £230 | ![]() |
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| London - Canary Wharf | £165 | £180 | ![]() |
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| London - Croydon | £165 | £180 | ![]() |
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| London - East Ham | £165 | £180 | ![]() |
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| London - Hayes and Southall | £165 | £180 | ![]() |
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| London - Hounslow | £165 | £180 | ![]() |
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| London - Ilford and Chadwell | £165 | £180 | ![]() |
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| London - Lewisham | £165 | £180 | ![]() |
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| London - Mile End | £165 | £180 | ![]() |
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| London - Wembley | £165 | £180 | ![]() |
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| London - Wood Green | £165 | £180 | ![]() |
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| London Central | £165 | £180 | ![]() |
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| Manchester | £190 | £210 | ![]() |
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| Milton Keynes | £190 | £210 | ![]() |
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| Newcastle Upon Tyne | £210 | £230 | ![]() |
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| Norwich | £210 | £230 | ![]() |
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| Nottingham | £210 | £230 | ![]() |
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| Peterborough | £210 | £230 | ![]() |
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| Plymouth | £210 | £230 | ![]() |
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| Portsmouth | £190 | £210 | ![]() |
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| Sheffield | £210 | £230 | ![]() |
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| Slough | £210 | £230 | ![]() |
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| Stoke-on-Trent | £210 | £230 | ![]() |
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| Swindon | £210 | £230 | ![]() |
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| Wakefield | £210 | £230 | ![]() |
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| Watford | £190 | £210 | ![]() |
It is your responsibility to ensure that the training you receive fully complies with the new training guidelines or YOU WILL LOOSE YOUR SIA LICENCE!
Recently more than 200 licences have been suspended by the SIA following alleged malpractice at London-based training centres
Malpractice may include such things as:





The role of a Door Supervisor is, put simply, to provide a comfortable, pleasant and safe atmosphere for anyone using the premises on which he or she works. The Door Supervisor is the first, and in many cases the only, member of a security team that a customer will encounter and, as such, their job is to deter people who may pose a problem once on the premises from entering in the first place – but to do so in such a way as to not put off genuine customers who are just looking to enjoy their evening. This role is important in terms of protecting customer relations.
Much of a Door Supervisor’s role is quite straightforward – in the first instance it is about ensuring that venue policy and the law on admissions are upheld. This entails turning away people who fail to meet dress requirements or the venue’s minimum age. For those customers who meet requirements for entry, the door supervisor should greet them politely on their arrival and wish them a good evening on their departure. They also need to see that fire safety requirements, such as maximum occupancy and emergency exits, are stuck to.
As not all troublemakers are immediately apparent prior to entry, a door supervisor must also see to it that should trouble flare up inside the venue, the person or persons responsible are identified and dealt with in the correct manner using only reasonable force, and that any incidents that take place are documented as soon as they are satisfactorily dealt with. Company drugs policy and the standard drinking up period are also within the Door Supervisor’s remit, and they must ensure that at the end of the evening all customers leave the premises in an orderly fashion, checking the toilets afterwards to ensure that no-one has been left behind.
The Door Supervisor’s role, in short, is to see that order is maintained on the premises on which they work, and the relevant SIA qualifications are designed to see to it that any candidate for the role of Door Supervisor is fully conversant with the way in which this role is upheld. To this end, the course for an SIA-accredited Door Supervisor deals with a range of subjects that enable the individual seeking accreditation to perform the role to its optimum level. This range of subjects is more extensive than one may assume when they first think about the job of Door Supervision.
The course extends to thirty classroom hours and two hours of exams. The 30 hours of classroom work are split into two halves of fourteen hours, the first half being entitled “Role and Responsibilities of Door Supervisors in the Security Industry Environment”. This half covers all the hypothetical considerations of someone wishing to work as a Door Supervisor. Beginning with an introduction to their chosen role, and to the leisure and security industries in which they will make their living, this section of the course also entails ten further modules, all of which combine to give a full understanding of the legal requirements, responsibilities and entitlements of a Door Supervisor. These are as follows
University of Westminster, 35 Marylebone Road, London, NW1 5LS.
Rear of 71, The Broadway, Southall, UB1 1LA
3rd Floor, 149 - 151 High Road, Chadwell Heath, Romford, RM6 6PJ
Jury's Inn, Midsummer Boulevard, Milton Keynes, MK9 2HP
Clarendon House 81 Mosley Street, Manchester, M2 3LQ
Jury's Inn, 245 Broad Street, Birmingham, B1 2HQ.
Unit 1, Linwood Workshops, Linwood Lane, Leicester, LE2 6QJ
Queens Hotel, Clarence Parade, Osbourne Road, Southsea, Portsmouth, PO5 3LJ
The Maids Head Hotel, Tombland, Norwich, Norfolk, NR3 1LB
Fairfax House, Merrion Street, Leeds, LS2 8HE.
Novotel Hotel, 50 Arundel Gate, S1 2PR
Britannia Adelphi Hotel, Ranelagh Place, Liverpool, L3 5UL
Jurys Inn Hotel, Scotswood Road, Newcastle, NE1 4AD.
Holiday Inn Hotel, 22 Ormeau Avenue, Belfast, BT2 8HS
Novotel Hotel, Schooner Way, Atlantic Wharf, Cardiff, CF10 4RT
Novotel Hotel, Victoria Street, Bristol, BS1 6HY
Anglia Ruskin University, Chelmsford Campus, Bishops Hall Lane, Chelmsford, CM1 1SQ
Copthrone Hotel, Cippenham Lane, Slough, SL1 2YE