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Security training is a serious investment. If you’re second-guessing your decision to train with us,
we’ve laid out everything here to help you make an informed choice.
When certain issues show up more than once, we pay close
attention. These aren’t just isolated complaints—they highlight
real problems. And we act on them.
That means clearer updates, better support, and changes
that make your experience smoother from start to finish.
When people hear terms like “Gold Pack” or “Platinum,” it’s easy to assume those learners get better trainers, easier tests, or faster support.
Everyone — Bronze, Gold, and Platinum customers — takes the same
SIA-approved exam.
Packages just offer different levels
of prep and support — the choice
is yours.
Plenty of learners pass with Bronze;
others choose Gold for extra peace
of mind.
If you're confident, Bronze is the simplest and effective choice. For
extra reassurance, Gold offers more support and fallback options.
Access to e-learning
Job search tool
AI-powered chatbot
Results in 10-14 days
Recommended
All Bronze package benefits, plus:
Same-day exam results
Premium Learner Pack
Unlimited exam retakes
All Gold package benefits, plus:
CV enhancement support
5 CPD certifications
Handcuff training worth £149
No one likes surprise charges. And if you’ve experienced unexpected costs, that frustration is valid.
The price you see includes full training and exam.
Extra fees usually happen when ID is missing, e-learning isn’t done, or someone’s late. (rebooking/resit fee)
We send clear pre-course reminders on email and WhatsApp so you’re not caught off guard.
The price you see includes full training and exam.
Extra fees usually happen when ID is missing, e-learning isn’t done, or someone’s late. (rebooking/resit fee)
We send clear pre-course reminders on email and WhatsApp so you’re not caught off guard.
Some learners said that the course focuses more on passing an exam than on preparing them for real-world security responsibilities.
All training follows SIA-mandated standards, including legal responsibilities, conflict management, and emergency protocols.
Certain courses, like the door supervisor training, include hands - on physical
intervention training.
We monitor training centre performance and drop partners who don’t meet expectations.
Use Trustpilot to view recent reviews and feedback from learners at specific locations.
And if practical learning is important to you, choose centres with strong ratings for
hands-on content.
Use our Course Finder tool to check course availability and schedules
to fit your needs.
Some people worry that Get Licensed is just a middleman, or that the qualifications aren’t respected by employers.
Get Licensed is a recognised platform
that connects learners with accredited
training providers.
Every SIA training course we provide complies with the industry standards and leads to an SIA-recognised certificate
The qualifications are issued by accredited awarding bodies that are accepted for SIA
licence applications
Check out our
customer case studies before booking to get more insights on
the career paths our customers have explored after completing their training.
When something goes wrong, like a trainer not showing up or a course being rescheduled, fast support matters. And if you’ve struggled to get a reply, that experience is valid.
Our support team responds via
WhatsApp, phone, and email.
Most cases are resolved within 24 hours,
but during busy periods delays can happen.
We now have dedicated complaint handlers
and faster triage for urgent cases.
For immediate response, call us at 01472 730 150, and our customer
support representative will guide you on your respective concern.
This 4-minute video explains how Get Licensed works, what to expect, and how we’ve helped thousands
of people launch security careers across the UK.
Training experiences that are trusted, consistent, and designed to help people succeed.
We are very proud of the support our team provides to our community of customers and training partners.
The GuardPass App is where all our quality learning materials including eBooks and guides are hosted.
We keep our community updated on the steps they need to take to ensure a successful outcome.
Our training network of over 200+ trainers consistently delivers pass rates of over 95%.
Our ISO 9001 certified quality assurance system is strict and designed to deliver quality for our community.
Explore how we're redefining security training — visit our GuardLab page for a fresh take on innovation.
Our guarantee protects learners from malpractice, mismatched courses, price hikes, and more.
We believe in the power of tech to empower people, and we make it happen.
Your go-to app for online learning, mock exams and job search in security.
The complete solution for training and hiring, purpose-built for security employers
Every candidate is SIA licence checked
Video intros to aid in better hiring
Fastest way to hire security workers
Course management on-the-go for training partners listing courses on Get Licensed
Get your Personal Licence the easy way with the Personal Licence App
We want to make a positive impact in our community by supporting incredible charities. We are all in this together. Do the right thing.
Beam is a wonderful platform that provides occupational training for homeless people through crowdfunding.
Through Kiva, a crowdfunding charity for underserved communities, Get Licensed has supported over 900 global loans.
The Loop is a non-profit CIC, founded in 2013, offering drug checking and harm reduction services at events and in communities.
Find work, try mock tests and book courses from
the UK’s #1 app for security professionals
Get licensed helps help you get SIA trained, licensed,
and ready for real security jobs — trusted by
400,000+ people across the UK.
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